She was able to get me out of the dealership in and out quickly
10/28/2024
Fannie S. VERIFIED CUSTOMER
Jessica was very efficient. She did a great job getting us taken care of. Thanks.
10/27/2024
Roberto E. VERIFIED CUSTOMER
There use to be value to your service now it just seems come in and out. Service writer did not explain what was done or show me any recommendations for the next service. Also the vehicle did not get the courtesy wash. Not the same service I was accustomed to in the past. Makes me not want to trade it in for a new vehicle. If I could rate it from 1-5 5 being the best I would rate this visit a 2.
10/27/2024
Tawaphan K. VERIFIED CUSTOMER
Thank u
10/27/2024
Elliot M. VERIFIED CUSTOMER
Completely satisfied with Lexus service.
10/27/2024
Alicia B. VERIFIED CUSTOMER
Jessica and Arron were very polite and friendly. My only complaint is that the car that was loan ,was so dirty from the outside that I had to come home and wash it down, clean the windows and put some gas because the light went on. I know that you have construction going on but I think car should have been washed.
10/27/2024
Jeffrey S. VERIFIED CUSTOMER
Ivan is great!
10/27/2024
Emilio R. VERIFIED CUSTOMER
I always like dealing with Mr Duran very helpful & courteous.
10/27/2024
Hector M. VERIFIED CUSTOMER
Arturo is excellent. Always makes the customer feel special. Attention to detail is appreciated. He does a great job!
10/26/2024
Stanna P. VERIFIED CUSTOMER
He did an EXCELLENT job!! He went above and beyond to service our vehicle! Very pleased!!
10/25/2024
Maria D. VERIFIED CUSTOMER
Amazing customer service from Ivan and the Lexus team
10/25/2024
Ariel P. VERIFIED CUSTOMER
Prompt and accommodating! Great service.
10/24/2024
Marta F. VERIFIED CUSTOMER
Thanks and it all seems good.
10/24/2024
Lydia L. VERIFIED CUSTOMER
Okay
10/24/2024
George E. VERIFIED CUSTOMER
When ask her to look at my windshield wiper because it was bend , she said they fix it. It was not the windshield wiper still has the same issue. I have the maintenance plan on my car from Lexus. The plan seems to provide only oil changes only and doesn’t repair anything. I would like to get a copy of the plan
10/24/2024
Frankye W. VERIFIED CUSTOMER
Yes.
10/24/2024
Crescencia P. VERIFIED CUSTOMER
Mr. Duran has excellent customer care and service. He always accommodates the needs of his customers (me). Very prompt with his responses when called. Friendly knowledgeable and hard working. As I can see every visit I have in Lexus
10/24/2024
Maria A. VERIFIED CUSTOMER
Ivan was very helpful and professional.
10/24/2024
Thomas N. VERIFIED CUSTOMER
Great service from Lexus as usual and Jessica was a pleasure to work with, keeping me updated on the progress of my vehicle daily. Thank you!