I have no complaints. Everything told to me is what was done and done timely. Thank you Michael!!
2/15/2025
Caitlyn T. VERIFIED CUSTOMER
Manny was super friendly and kept me updated throughout the service process. Easy to contact and great customer service. It is a pleasure to have him as my service advisor.
2/15/2025
Irma R. VERIFIED CUSTOMER
Excellent job done by Fernando Martinez!
2/15/2025
Margarita L. VERIFIED CUSTOMER
Thank you for the courteous and prompt service and for your nice personality.
2/15/2025
Stephanie A. VERIFIED CUSTOMER
Amazing service
2/15/2025
Vernette H. VERIFIED CUSTOMER
Honestly
2/15/2025
Jeremy C. VERIFIED CUSTOMER
Appreciated service offered at Hoy Fox today; Michael helped explain all the service recommendations and got me in and out promptly. I was appreciative of the courtesy car wash too.
2/15/2025
Angeles V. VERIFIED CUSTOMER
I need a clear information about the diagnosis
2/14/2025
Simone V. VERIFIED CUSTOMER
Amazing service! My service advisor Gabriel was super helpful, answered all my questions. Super helpful when booking my appointment as well as accommodating and giving me options to work with my schedule since it was urgent. Great customer service!
2/14/2025
Artemio G. VERIFIED CUSTOMER
Avelina was very courteous, kind ,took care of of me right away. Explained how long I could be there and to my surprise was quicker than I thought. Then also explained what was done to my vehicle. Good Job!
2/14/2025
Lorraine L. VERIFIED CUSTOMER
Hector answered all my questions, and even gave me some great advice about my vehicle. Professionalism to a tee! I felt as if I was speaking with a family friend. I knew my car was in great hands. Thank you very much Hector for taking time out and going over in detail with my invoice.
2/14/2025
Simon C. VERIFIED CUSTOMER
I have always been very satisfied with the service provided at Hoy Fox. Great staff!
2/14/2025
Rebekah C. VERIFIED CUSTOMER
There is a rattle in my car. Somewhere engine or dashboard. They said it was because they left a piece of the battery holder somewhere in there from last time I got the battery changed. But the rattle is worse. I could hear the rattle instantly so I don’t know why they didn’t tell me that before I left. If they drove the car anywhere they would have heard it. I understand that I would need to leave my car and pay a lot more money to have them just check for the rattle. But I am not comfortable with them doing the work if that’s how it’s going to go.
2/14/2025
Miriam A. VERIFIED CUSTOMER
Muchas gracias Avelina me dio un trato muy bueno ???? me ayudó mucho con lo que yo quería para mi carro.
2/14/2025
Maria G. VERIFIED CUSTOMER
Mr Martinez is a very professional person
2/13/2025
Cruz C. VERIFIED CUSTOMER
As usual, Fernando's atitude is excellent. Good job!!
2/13/2025
Charles Z. VERIFIED CUSTOMER
Will be out of town but will try to answer.
2/13/2025
April G. VERIFIED CUSTOMER
Thank you so much Janeth for all of your help and I am very grateful! I will be back for all of my Toyota's needs
2/13/2025
Robert F. VERIFIED CUSTOMER
Communication was terrible. My truck was not ready when promised and I was not notified until very late causing issues with my work because I didn’t have transportation. Finally, due to the work that was done, my truck was returned very filthy with dust and particles from the installation of the new engine, especially in the front cabin. I had to clean it extensively. Not a good experience!
2/13/2025
Jennifer A. VERIFIED CUSTOMER
Great service, very polite, professional, and kept me well-informed during my visit. An outstanding service advisor.