Fernando is prompt in getting my car serviced in a reasonable time, is courteous, trustworthy, and let's me know what is needed to keep me safe and immediately needed to keep my car in good condition. He also informs me of what will be needed in the future.
1/25/2025
Farzad K. VERIFIED CUSTOMER
Thanks
1/25/2025
Ruben H. VERIFIED CUSTOMER
Mr. Pasillas was extremely courteous and professional. He provided excellent customer service.
1/25/2025
Minerva K. VERIFIED CUSTOMER
Awesome service, thank you!
1/25/2025
David G. VERIFIED CUSTOMER
From the person I spoke with to make the appointment, to the staff member who greeted me when I arrived at the service center, to the friendly shuttle driver, and finally to Mr. Ochoa—everything went smoothly. I truly appreciate your outstanding service.
1/25/2025
Georgina I. VERIFIED CUSTOMER
Thank you all for always providing exceptional customer service.
1/25/2025
Rachel M. VERIFIED CUSTOMER
Hector Helped Me Out A Lot. HE Is Very Professional And Great People Person. He Communicate And Let's You Know Any Updates On Your Car. I Would Be Going To Hector.Hector Helped Me Out A Lot. HE Is Very Professional And Great People Person. He Communicate And Let's You Know Any Updates On Your Car. I Would Be Going To Hector.
1/25/2025
Marisela G. VERIFIED CUSTOMER
The customer service was excellent for the entire process. Thank you!! Michael was excellent.
1/25/2025
Felix V. VERIFIED CUSTOMER
La Señorita Janette fue muy amable y espere ahi el servicio y en menos de 45 minutos terminaron, muchas gracias
1/24/2025
Lee T. VERIFIED CUSTOMER
Please give me a call ****-****-xxxx
1/24/2025
Anna S. VERIFIED CUSTOMER
Service was don
1/24/2025
Freddy D. VERIFIED CUSTOMER
From purchasing my vehicle to service, I feel as though I did not get my money’s worth. I can whole heartedly say that paying for the Toyota Maintenance care package is a waste of money, seeing as I only used it once, and wasn’t even made aware that it only has a short life span when I initially purchased the plan. Additionally, i don’t know many places that do not include an air filter with the oil change, but Hoy Fox is apparently one of those places. At the end of my maintenance visit, what was sent to me, via text, as my total cost differed from what the salesman told me after. How there is a $24 mix up, I do not know. Hoy Fox has done nothing but make me feel that I’m being nickel-and-dimed. Never again will I use Hoy Fox.
1/24/2025
Isabel H. VERIFIED CUSTOMER
Very kind thanks
1/24/2025
Brandi W. VERIFIED CUSTOMER
Mike is always amazing, I never have to worry about long waits when I take my truck to get serviced start to finish I am out the door in under an hour!
1/24/2025
Christina F. VERIFIED CUSTOMER
Thank you
1/24/2025
Jesus T. VERIFIED CUSTOMER
The experience with Avelina Yvonne Pulido was very very Satisfied and very Professional as your employee she’s doing a GREAT JOB, Thank You Very Much and Continue the great Job that you’re Performing, FOX TOYOTA YOU’RE GREAT !!!
1/24/2025
Norma G. VERIFIED CUSTOMER
Thank you Gabriel for your great customer service.