The service and treatment were very good, it was ready in less than an hour, my vehicle was working perfectly...thanks TOYOTA
12/18/2024
Virginia W. VERIFIED CUSTOMER
Ok, no comments .
12/17/2024
Irene C. VERIFIED CUSTOMER
Saul was very helpful, very knowledgeable and went above and beyond. Double checked for me what was covered. And very important, he has the most perfect manners, rare nowadays. He is so calm, which calmed my nervous feeling after driving five hours and not knowing what to expect. My thanks to him.
12/17/2024
Mariana L. VERIFIED CUSTOMER
I came in at 9:30am, left at 1:15 pm. Nearly a 4 hour wait. I’m very disappointed. On top of that, the prices for the services are ludicrous and way overpriced. I would have been more patient but at no point in time did Ms Janeth Herrera let me know this was going to take as long as it did. I would have appreciated a heads up. After all the trouble, I was offered (at my request) a measly $20 discount for a $386 dollar bill. Not sure I’ll be coming back honestly :/
12/17/2024
Lorena P. VERIFIED CUSTOMER
Thank you very much Gabriel Lucero!
12/17/2024
Hsiang Y. VERIFIED CUSTOMER
Would help if loaner car can be provided. Claudia were able used to accommodate. Hope it can be extended again.
12/17/2024
Janeth H. VERIFIED CUSTOMER
Amazing service from Janeth. She is truly the best!
12/17/2024
Roberta A. VERIFIED CUSTOMER
No comment at this time
12/17/2024
Otilio S. VERIFIED CUSTOMER
Excellent customer service
12/17/2024
Maria S. VERIFIED CUSTOMER
Excellent service
12/17/2024
Marcela N. VERIFIED CUSTOMER
Mike Torres provide exceptional customer service. He is thorough with information and makes us feel comfortable.
12/17/2024
Gary G. VERIFIED CUSTOMER
I was very dissatisfied with the service I received or the lack there of. I have brought my vehicle in to you all on numerous occasions and never have I felt so used. I told the service guy what I thought the problem was and it turned out to be something far more inexpensive than I thought. It took a few minutes for them to see that it was a lower radiator hose that was leaking. He went on to say that “my oil pan was damaged and it needed to be replaced with a gasket” and gave me a quote of around $300 to fix. I asked him to explain how he can tell if the oil pan needed to be replace if there was no damage or leaks coming from the bolts on the oil pan? That’s when he said “he didn’t know but if I wanted it done he would let me know if it needed to be replaced with the gasket “ I don’t believe I was given an honest assessment of my diagnosis of which I paid $148.50!
12/17/2024
Eunice M. VERIFIED CUSTOMER
He was amazing very professional and patient with me and my questions.
12/17/2024
Javier S. VERIFIED CUSTOMER
Service was great and fast. Gabriel was very professional and helpful
12/16/2024
Eduardo F. VERIFIED CUSTOMER
Awesome Service!
12/16/2024
Simone V. VERIFIED CUSTOMER
Great service! I waited and had my car back in 45 minutes.
12/16/2024
Carmelita L. VERIFIED CUSTOMER
I left your dealership disgusted. I have a 2023 tundra bought new there but the service I received today was horrible. I can understand undertmistakes but not cold uncaring misinformed rudeness. The service advisor Abigail would cut me off when I was talking to her and she said “you cannot talk to the Mecanic even if he was here because they get nervous when talking to customers “. I don’t think she has the authority to say that and she would cut me off in mid sentence so that I would stop talking. She is a very poor representation of Toyota quality and service.
12/16/2024
Olga D. VERIFIED CUSTOMER
Avelina was great, really appreciate her assistance
12/15/2024
Irma R. VERIFIED CUSTOMER
My husband said he was very nice and professional
12/15/2024
Alvaro E. VERIFIED CUSTOMER
I'm very pleased with the service that Abigail D Irrobali gave me.