Was very professional and knew what he was talking about when it came to the service of my car would not hesitate to recommend him for a job well done kept me informed on everything pertaining to my car was extremely pleased with his service and Toyota service department
Thank you Mr Lucero was very pleased with your knowledge and especially your service Toyota company is very lucky to have a professional person working for them you are a great asset to have Toyota company thank you
11/7/2024
Adan P. VERIFIED CUSTOMER
Always having issues with the wait time. Again over 2 hours waiting for my car to be ready. Also I had an offer for my oil change and it was not getting respected until I had to ask again.
11/6/2024
Automotive Marketing. VERIFIED CUSTOMER
Ashely was great
11/6/2024
George G. VERIFIED CUSTOMER
Great Job Fernando Martinez. Mr Martinez is a great asset to Toyota.
11/6/2024
Pablo R. VERIFIED CUSTOMER
Thank you Abby for taking care of me!!
11/6/2024
Isaac R. VERIFIED CUSTOMER
Thank you
11/6/2024
Maria R. VERIFIED CUSTOMER
Manny explained and communicated well re the service my vehicle needed.
11/6/2024
Kansas C. VERIFIED CUSTOMER
I got a call Monday that my service was due and then a text to say my car was ready.
My appt was Saturday. It took wayyy too long but I get it was a Saturday despite the appt. Abigail was awesome and I have no complaints. Kinda sad I didn’t get a walk around of the multi point inspection but I guess this dealership doesn’t do that.
11/6/2024
Deborah H. VERIFIED CUSTOMER
Ashley is always helpful.
11/6/2024
Blanca P. VERIFIED CUSTOMER
Excellent service
11/5/2024
Sylvia F. VERIFIED CUSTOMER
Fernando is the best!! A very courteous man and
Always explains things that need to be done.
11/5/2024
Carlos E. VERIFIED CUSTOMER
Thank you for your quick reply to my truck issues, Avelina. I was completely satisfied and will not hesitate to take my truck to Fox Toyota.
11/5/2024
Ivan Z. VERIFIED CUSTOMER
Everything about the experience in the Toyota Service Centerwas great. From setting the appointment with Ms. Pulido in two minutes , to being inside the warm service center drinking coffee while my truck was getting serviced. The issue that I had was fixed the first time. I plan to keep coming to Fox Toyota for the transmission flushes of my truck. Thank you Toyota
11/5/2024
Mary I. VERIFIED CUSTOMER
I am extremely satisfied with the service and the knowledge and professionalism of Fernando Martinez.
He knew exactly what was the problem with my car. Ordered the part that fixed the problem and kept me updated.
He had taken care of my 2012 Camry , and it’s running like new!
11/5/2024
Rafael R. VERIFIED CUSTOMER
Excellent employee! Very friendly and knowledgeable
11/5/2024
Rito B. VERIFIED CUSTOMER
Adrian was great as always. Problem that the last time I was there, flushing the brake fluid was recommended and I paid for it. A bleeder was not tightened and lost fluid causing lights to come on . Had to add brake fluid and take truck to your dealership. I work out of state and had to take a day off to get this issue fixed. Caused me a days work and about $800.00 to miss one day due the the mechanic negligence.
11/5/2024
Alma Leticia. VERIFIED CUSTOMER
Michael was professional, effective, relatable & has performed vehicle services in a timely manner.
11/5/2024
Artemio G. VERIFIED CUSTOMER
Yvonne was great, I have dealt with Nissan for many years, first time buyer for Toyota when I went to get my car serviced at Nissan my car was washed, vacuumed inside of course not a professional job nonetheless they offered that service as a courtesy. You might want to implement that in your service.
11/4/2024
Myrella G. VERIFIED CUSTOMER
Very disorganized. Waited 15 minutes for someone to help me.
11/4/2024
Clever M. VERIFIED CUSTOMER
Toyota Foxautoteam is very professional and fast when it comes oil change service and other services. I recommend everyone to go and service his or her toyota at Fox Autoteam in Elpaso.