Ashley was very professional, she explained what was needed to be done to our vehicle. She also answered couple of questions I had. She did a great job, thank you Ashley.
10/20/2024
Vidalia W. VERIFIED CUSTOMER
Always great
10/20/2024
Aldo H. VERIFIED CUSTOMER
Excessive waiting time
10/19/2024
Jaime Cesar. VERIFIED CUSTOMER
Great experience; very friendly and kept us in the loop. Thank you so much. Will recommend!
10/19/2024
Joshua M. VERIFIED CUSTOMER
Avelina was great, will keep an eye out for that survey.
10/19/2024
Robert L. VERIFIED CUSTOMER
I had to call road side assistance for a jump this morning. I then called and spoke with Ashley and she told me to bring my vehicle in and ask for her when I arrived. I have had dealing with a lot of service advisors but Ashley ranks second to none. She was able to get me in this morning and kept me informed throughout the process, a true professional.
10/19/2024
Carlos T. VERIFIED CUSTOMER
I had an appointment at 7:30 AM for an oil change and a tire rotation. I scheduled it for early in the morning so that I would have enough time to return to work after the service was completed. However, I ended up leaving the dealership at 9:40 AM. As a result, I was late for work and received a warning from my boss. I don't understand why a simple oil change and tire rotation took so long!
10/19/2024
Rocio H. VERIFIED CUSTOMER
Mr. Fernando Martinez is very professional. I'm very happy with his assistance. Thank you@
10/19/2024
Alma M. VERIFIED CUSTOMER
Thank you for the great costumer sevice Adrian
10/19/2024
Evalyne B. VERIFIED CUSTOMER
Thank you
10/19/2024
Raul B. VERIFIED CUSTOMER
Prompt service. Mr. Torres was very knowledgeable and provided answers to all my service questions. Highly recommend Fox Toyota for service needs.
10/19/2024
Mario R. VERIFIED CUSTOMER
Tanks
10/18/2024
Magie G. VERIFIED CUSTOMER
Fernando has always been very helpful and gives good advice and follows through his recommendations.
10/18/2024
Victor C. VERIFIED CUSTOMER
Excellent employee
10/18/2024
Mariel A. VERIFIED CUSTOMER
They usually wash my car every service and I know is an accommodation, but today they were working in the parking lot and my car got extra dusty because of the parking lot construction and they just gave it back extra dirty
10/18/2024
Adriana M. VERIFIED CUSTOMER
After leaving our truck for a day and a half nothing was resolved. They asked to keep it for another day to try and solve the issue. No car was provided while they kept our vehicle and still wasn't going to be provided so we refused to leave it any longer. They didn't give us any answers until we were bothered from them keeping it this long and still had nothing to update us with. Basically treated us and our vehicle like a non important matter
10/18/2024
Elvira H. VERIFIED CUSTOMER
Abigail siempre me ha ayudado muy bien, muy satisfecha con su servicio, muchas gracias!!!
10/18/2024
Jay C. VERIFIED CUSTOMER
Great service
10/18/2024
Nicolas B. VERIFIED CUSTOMER
Adrián - is an excellent Service Representative-I have known him for over 16 years . He has always been attentive, knowledgeable and conscientious about the service we require .
He is a Huge asset to your Fox Auto Team .
I will continue to buy Toyota and look for Adrian in the Service Department.
10/18/2024
Stephen S. VERIFIED CUSTOMER
Volume on the technicians video needs to be louder in order to discern what is being said. Thank you