Bryan was busier than a one armed paper hanger, but he put down his clipboard, checked me in, listened to my concerns, repeated them so I knew he was listening and gave me an estimated time. I came back and Bryan was on the computer, answering the phone, filling out forms and in the middle of it all, jumped up got my car and all the while, he had a big smile. Great service.
2/21/2025
Yvonne A. VERIFIED CUSTOMER
Ismael was very helpful and has great communication
2/21/2025
Alba H. VERIFIED CUSTOMER
Very professional
2/21/2025
Paulette E. VERIFIED CUSTOMER
Great personality. Knowledgeable and did his job as he said he would.
2/21/2025
Doc W. VERIFIED CUSTOMER
The customer service was good but unfortunately i don’t live in Selma. I had to take off work to get my car serviced & the dealership has to order a part for part for my car that doesn’t have on sight.
2/19/2025
Thomas P. VERIFIED CUSTOMER
Erik did a great job! The service was Great!!!
2/19/2025
William A. VERIFIED CUSTOMER
Great customer service all around . A lady named Maria and checked on me , very polite and positive . Please tell them both thank you from me.
2/19/2025
Calvin M. VERIFIED CUSTOMER
It took 45 minutes after promised time. Appointment time 1 pm vehicle was completed at after 3 pm
2/18/2025
Georgia Y. VERIFIED CUSTOMER
He was friendly and professional - the epitome of customer service!
2/15/2025
Emilio H. VERIFIED CUSTOMER
Great over all services
2/14/2025
Judy R. VERIFIED CUSTOMER
Very professional and friendly. Kept me updated what was going on with my car.
2/14/2025
Victor A. VERIFIED CUSTOMER
Mui un servicio tienen de parte de todos los trabajadores mui buen servicio y todos mui amables me gusta porke ellos consiguen el préstamo para o tener un beiculo ellos asen lo pasable por aprobarnos gracias k Dios bendiga atodos junto con sus familias amen
2/13/2025
Merlin K. VERIFIED CUSTOMER
Good job
2/12/2025
James M. VERIFIED CUSTOMER
Brian was courteous and helpful!
2/9/2025
Norma O. VERIFIED CUSTOMER
Ismael had a professional attitude and was very courteous. Ismael took a photo of what was causing the noise coming from the dashboard area, and explained the repair done to solve the problem.
2/9/2025
Barbara S. VERIFIED CUSTOMER
On the day of our service was scheduled for, no one came to pick it up at our house. In Visalia. My husband called serval times that day and was forwarded to leave messages , which no one responded to.
Then we get a text stating we missed our appointment .He called the next day and had no response again.
He then took upon himself to drive the car to your service department
In order for it to get done.
Finally got it serviced and delivered back to us at our home, but we are very disappointed in your promises on your services . That was one of the reasons we decided to get this car from Selma Auto.
We love the car, but something is definitely wrong with your after sales promises and services.
2/8/2025
Julio G. VERIFIED CUSTOMER
I would I appreciate it if when done work on my car they would leave the passenger seats how they were before.
2/8/2025
Marc C. VERIFIED CUSTOMER
The service was done faster than expected. Everyone was very nice. There is only 1 thing I was dissatisfied with and that's the head l9ghts were turned off instead left on auto were we left them and im driving as it's getting dark and learned the hard way they were off.
2/8/2025
Crane (. VERIFIED CUSTOMER
Erik Mercado was professional,provided us with good information and courtesy in a timely matter.Definitely Job well done.