I’ve had Geovanni a few times now and he’s great! Answers all your questions and I’m happy it’s how he explains things.
11/28/2024
Jose R. VERIFIED CUSTOMER
Thanks
11/27/2024
Jennifer T. VERIFIED CUSTOMER
Bryan is helpful and patient towards his customers. Thank you!
11/25/2024
Erin S. VERIFIED CUSTOMER
Gio is very professional and easy to talk with
11/24/2024
Rakam S. VERIFIED CUSTOMER
Very good
11/23/2024
Christina C. VERIFIED CUSTOMER
Giovanni went up and above did such a good job
11/22/2024
David S. VERIFIED CUSTOMER
My appointment was at 1:30. They told me it would not take longer than an hour and a half for the service. I waited an hour and 45 minutes and asked about my car and they told me they could not locate my car took him another 10 minutes to find my car Then they told me unfortunately they hadn’t even started working on it. It would take two people to be on it right away and within 20 minutes my car was done, but it makes me wonder. Did it only take 20 minutes to actually change the oil and rotate my tires or did that really even get done? I was very disappointed. I ended up being there Longer than I should’ve been
11/22/2024
Craig C. VERIFIED CUSTOMER
He was great . explained everything clearly. Very polite person.
11/21/2024
Glenn Y. VERIFIED CUSTOMER
Great service, kept informed, and happy with result
11/20/2024
Kalender, Nancy. VERIFIED CUSTOMER
Eric was awesome.Great to deal with. Took care of everything!
11/20/2024
Ricky M. VERIFIED CUSTOMER
Gio was able to accommodate an additional service that I needed to have completed. By being able to add this service to my already schedule service, saved me from having to schedule and wasting another day.
11/16/2024
Vicki/Jeff A. VERIFIED CUSTOMER
Eric was very welcoming and kind when I dropped the car off. He answered the couple of questions I had and followed through with communicating to me when the car was ready for pick up. We have brought our Genesis to your dealership twice in the last couple of months. Both times have been good experiences.
11/15/2024
Angelina F. VERIFIED CUSTOMER
Thank you and your staff they are all A plus people.
11/13/2024
Monica B. VERIFIED CUSTOMER
Bryan has seen me come in the last 3 months and every time he is polite and gives great customer service. I take the drive from Fresno just because the atmosphere here is soooo much more friendly. I will be back again soon.
11/13/2024
Carla L. VERIFIED CUSTOMER
great experience
11/13/2024
Marilou C. VERIFIED CUSTOMER
Air pressure in my tires was off. One tire was 48 and the rest was 30 why.
11/11/2024
Jorge A. VERIFIED CUSTOMER
Eric was kind, courteous and just generally awesome. 11/10 would work with Eric again!
11/11/2024
Norma O. VERIFIED CUSTOMER
I am very disappointed with the outcome of my car service. The battery died on me on 11/08/2024 and then again(11/09/2024@3:00pm)leaving me stranded at work until the roadside service showed up. I want the battery replace with a new battery. I will never buy another Hyundai again. All the problems this car has given us, and the lack of solving problems with excuses, has made this decision easy for us.
11/10/2024
Frank P. VERIFIED CUSTOMER
Thank you
11/8/2024
Paul R. VERIFIED CUSTOMER
Well communicated throughout process although it did take longer than expected. Almost wished I chose concierge car pickup. Regardless, all repairs were completed, car washed and running great. No more rest end noise or steering groaning!
Thanks, Paul