The car sounds worst now than when I bought it in . I spent 2000 dollars on repairs and the car is still making a ticking noise car has no break fluid it and I am sure they told me it needed it does not look like the tires were rotated cause one of them had nail in it and it is in the same place . I am really not sure what was diagnosed because they surely did t diagnose this loud noise when you crank it up. Not satisfied at all.
1/6/2025
Keith S. VERIFIED CUSTOMER
Thanks Nick for all your help.
1/6/2025
Joseph G. VERIFIED CUSTOMER
Job well done
1/5/2025
Samuel J. VERIFIED CUSTOMER
Great Service!
1/3/2025
Gloria S. VERIFIED CUSTOMER
Great customer service- thank you.
1/3/2025
Jaimey I. VERIFIED CUSTOMER
None
1/3/2025
Cheryl A. VERIFIED CUSTOMER
India was very friendly and polite. She squeezed me in today and took care of getting my car serviced. She informed me along the way to the progress and advised me on my issues with my brakes. So, everything is doing fine, but she told me to let her know if I have any issues in the future to contact her. I appreciate the great service.
1/1/2025
Tracy F. VERIFIED CUSTOMER
Great service, thanks
1/1/2025
Connor U. VERIFIED CUSTOMER
Professional, and informational. Not pushy, and allowed me to explain my situation and what I wanted out of the service. I look forward to having my truck serviced there for the years to come due to Giovanni. Thank you!
1/1/2025
George K. VERIFIED CUSTOMER
Giovanni was extremely helpful and provided great service. He did a great job of explaining everything, including the new system of texting updates and videos while the service is being performed.
12/31/2024
Harold S. VERIFIED CUSTOMER
I don’t have any additional comments! Thank you!
12/31/2024
Glenn S. VERIFIED CUSTOMER
The Appointment Was Convenient, And The Estimated Time Of Service Completion Was Accurate.
12/31/2024
Gina J. VERIFIED CUSTOMER
Excellent customer service!
12/29/2024
John C. VERIFIED CUSTOMER
India was as nice and friendly as anyone could be. A great employee for **** Smith Ford.
12/29/2024
George J. VERIFIED CUSTOMER
Kept me informed during service.
12/29/2024
Carol B. VERIFIED CUSTOMER
Completely satisfied
12/28/2024
Tom C. VERIFIED CUSTOMER
India did great repairing the blunder of on one retrieving my drop off envelope with key fob for my 7:15 AM car repair appointment until I called to check on progress at 11:00AM. India was finally handed my key fob packet at 11:10AM. My car was dropped off the day before (Dec 25 ) for this appt on Dec 26. She got the oil change and three recalls done by 2:30PM that day. She saved the day for me. When I set up this appt. I explained I would be using your ‘key drop’ - we entered my VIN number and called out all three recalls to be done and I added the oil change.