Travis helped me with my issues and was very competent in doing so.
2/26/2025
Eric T. VERIFIED CUSTOMER
Vehicle was damaged under your care
2/26/2025
Kelly M. VERIFIED CUSTOMER
Set up for service was easy and friendly. Drop off of the loaner and pick up of my vehicle was easy. I received a video and phone call on the same day detailing the work to be performed and that parts had to be ordered. This was professional and friendly. At day four when asked to value my vehicle for trade in value was told they didn’t have my car and could not locate it. I had to pin my car via the Lexus app and a few hours later they called to say they found it. Later that evening a voice mail was received from the salesperson who valued my car where he accidently dialed my number and recorded himself talking to another associate using the f word multiple times. When my car was returned to me I found the valet sitting in my car vaping. What started out as a good experience turned into an unfortunate series of unprofessional events.
2/26/2025
Tony H. VERIFIED CUSTOMER
My wife was very impressed with the information provided.
2/26/2025
Nabil B. VERIFIED CUSTOMER
Thank you very much for serving my vehicle today.
2/22/2025
Lorraine E. VERIFIED CUSTOMER
Very quick and efficient!
2/21/2025
Joe M. VERIFIED CUSTOMER
Thanks!
2/20/2025
Adam W. VERIFIED CUSTOMER
Travis was outstanding!
2/19/2025
John T. VERIFIED CUSTOMER
He did a wonderful job. He realized that my car didn’t need all the work we have thought and he saved me a lot of money.
2/16/2025
Priscilla G. VERIFIED CUSTOMER
Extremely efficient and on time.
2/16/2025
Mary S. VERIFIED CUSTOMER
Excellent & very professional service. Everyone I came in contact with was very helpful friendly & engaging!! Since I was there on ****’s Day I received candy & a card!! Very thoughtful
2/16/2025
Thornton C. VERIFIED CUSTOMER
Very prompt with your service was in and out within an hour
2/15/2025
Muhib T. VERIFIED CUSTOMER
The service was prompt and accommodated me in the last minute call because I was having trouble with the car problem was fixed same day. The shuttle service was very helpful to the person that took my car and brought my car back. I appreciate the service and I love Lexie service and this is my six Lexxus car over the years
2/14/2025
Raheel K. VERIFIED CUSTOMER
Very professional, good listening to customer, willing to accommodate customer’s requests.
2/14/2025
Rhonda D. VERIFIED CUSTOMER
Great service as always!! Thank you!!!
2/14/2025
Leslie T. VERIFIED CUSTOMER
Great job as always!
2/14/2025
Safique A. VERIFIED CUSTOMER
Good
Bu it would be better for quicker appointment
2/13/2025
Gregory M. VERIFIED CUSTOMER
Tell Tom (Thomas) thank you for the great videos and taking good care of my ride.
2/13/2025
Jim R. VERIFIED CUSTOMER
It runs well and we wanted the maintenance done, as we always have each year. Thanks for washing the car for us, too.
2/13/2025
Candy R. VERIFIED CUSTOMER
Very nice waiting room. I sat there while my car was taken care of in service. It was very comfortable welcoming. Thank you.