Everything was great. Don always does a great job.
1/10/2025
Allen C. VERIFIED CUSTOMER
Your service is beyond any others. I am always treated very well
1/10/2025
Barbara G. VERIFIED CUSTOMER
Don was great. Kept us informed of the status of the vehicle check. Explained all in great detail. Inspired confidence @ all times.
1/7/2025
Matt C. VERIFIED CUSTOMER
Excellent service!!! I’ll be back!
1/5/2025
Roy C. VERIFIED CUSTOMER
I had to get new tires for an ES350 that was 4 months old. Explanation was that Lexus does not put the best tires on its new cars. I was quoted a price of $1,200 for the tires and balancing. The total price was over $1,400 with no further explanation when I inquired as to the difference. The whole experience with purchasing a new Lexus from
Moses was completely unsatisfactory as well as the experience with servicing it. I will be filing a complaint with Lexus USA on what I believe could fairly be considered fraudulent practices by Moses Lexus.
1/5/2025
Brittany K. VERIFIED CUSTOMER
Way overpriced
1/5/2025
Vicki D. VERIFIED CUSTOMER
Received great service
1/5/2025
Jacqueline F. VERIFIED CUSTOMER
3rd time I have drove 45 minutes with the same problem. Back gate won’t automatically close correctly. 1st and 2nd time was told it was fixed but only worked temporarily. This time they determined they “think “it is one of the shocks . Part is now on order and hopefully trip 4 will take care of it
1/3/2025
Saleem S. VERIFIED CUSTOMER
Good service
1/2/2025
Bonnie L. VERIFIED CUSTOMER
I Would rather not discuss it . We need to do business and I would like to just forget about it and carry on. I feel certain you know the issues.
1/2/2025
Barton H. VERIFIED CUSTOMER
Great Job.
1/1/2025
Kenneth M. VERIFIED CUSTOMER
OK. Always great service!
1/1/2025
Richard K. VERIFIED CUSTOMER
I was thorough in my response online concerning my experience. I am happy to talk with anyone about why I am very dissatisfied. It is more than what I experienced today.
1/1/2025
James J. VERIFIED CUSTOMER
As always I am pleased with your service department. The associates were friendly and courteous. Although it appeared on my phone, it was explained to me everything that was done to my Lexus. Thanks for a great and timely experience.
12/31/2024
Mark S. VERIFIED CUSTOMER
Travis was out today, but John filled in for him and was amazing. On a day where it was busy and hectic, John took the time to keep us informed. He did a fantastic job!!!
12/31/2024
Joseph C. VERIFIED CUSTOMER
Don was excellent. Very pleased.
12/31/2024
Robert H. VERIFIED CUSTOMER
Great!
12/29/2024
Connie S. VERIFIED CUSTOMER
Also the best!
12/28/2024
Neville C. VERIFIED CUSTOMER
Thank you for the great service and accommodating us during this busy time.