I had multiple air filters replaced and when I got in my car a little while after I got home, I startle the car again and there is a loud roaring noise whenever I turn the air up past 1.
11/22/2024
Shannon H. VERIFIED CUSTOMER
Gary is the best! I have four Toyota’s, and have been bringing them to this dealership for 14 years(back when it was Love Lexus Toyota). I trust Gary to make sure my vehicles are taken care of.
11/22/2024
Christopher H. VERIFIED CUSTOMER
Seamless service. I liked the extra multipoint inspection videos as well.
11/21/2024
Michelle B. VERIFIED CUSTOMER
Great service and timely completion
11/21/2024
Michael M. VERIFIED CUSTOMER
Tyler did a good job, he answered all my questions and took care of getting all the work completed that I requested to be done on my Tacoma.
11/21/2024
Ashley T. VERIFIED CUSTOMER
Fast, friendly, professional. High quality service and parts.
11/21/2024
Milford Z. VERIFIED CUSTOMER
Very informative and considerate
11/21/2024
Lee P. VERIFIED CUSTOMER
Good service!!
11/21/2024
David B. VERIFIED CUSTOMER
Programmed second key and replace the broken radio control knob. I was in and out of there in 30 minutes and completely satisfied.
11/20/2024
Scott F. VERIFIED CUSTOMER
Everyone was overly helpful and I really appreciate it. Thank you for providing great customer service
11/20/2024
Richard H. VERIFIED CUSTOMER
Quick and easy
11/20/2024
Amy E. VERIFIED CUSTOMER
Very nice.
11/20/2024
Eric P. VERIFIED CUSTOMER
with the service completed, I was satisfied, but I will not be back with that price going up $25 from the last time I can get my oil changed anywhere for $65
11/19/2024
Claudia F. VERIFIED CUSTOMER
I wonder if Tyler is confused about his role in customer satisfaction…. After the man at the reception desk checked me in, he said that T would be my service advisor. But T was talking to a mechanic just then, so make myself comfortable in the waiting room. T did not make any personal connection with me during my wait time. I got texts and reports but not a word from T. Then I could see my car in the reception area and a mechanic brought a paper out to T empty desk. I sat and waited. T appeared at his station, looked at those papers and wandered out to the parking lot, soon out of sight. I stepped out of the waiting room and asked the woman at the nearby station if my car was ready to go. Another man said T was working on my papers…. I said “he is not! He’s out there on the parking lot” The woman checked me out and got my signature on the report. T strode back in and never said a word to me. He’s young and inexperienced, i presume. But the kind of ignorance can lose customers for Moses. I love my car and I’ll be back. But T needs to shape up and quit acting irresponsibly !
11/17/2024
Marlene P. VERIFIED CUSTOMER
Taylor was very thorough and professional in assisting me! She answered all of my questions and made me feel at ease about servicing my vehicle. Thank you Taylor!!
11/16/2024
Linda S. VERIFIED CUSTOMER
Taken care of in the manor that I have come to expect
Quick friendly and professional as always
11/16/2024
Megan M. VERIFIED CUSTOMER
I waited almost 2 hours for an oil change/tire rotation because my timeslot was “overbooked”, so I didn’t have any charges for the services. When I did get my car back it still had the plastic on the seat, paper in the floor and on the dash board. My glove box was not put back in properly and was hanging there crooked and I could not get it back in on my own. There was a big arm print/smudge on the inside front passenger side window and then what I thought at the time was a smudge on the handle of that same door. I now know that is in fact 2 chips of paint scratched off the handle after trying to wash it off. I wash or wipe down my car almost everything single day and i know the scrapes on the car handle were not there before.