I waited 2 1/2 hrs for my service to be completed. Upon leaving I realized my tire pressure was not adjusted, which I had specifically asked to have checked. I did not have time to bring this to anyone’s attention after already being there as long as I had been. I do appreciate my service rep, Cassie, who was very helpful and offered a discount for my long wait.
11/9/2024
Larry S. VERIFIED CUSTOMER
Tyler did great. I used to get my vehicle serviced at a different location but will definitely be back to Moses from here on out.
11/9/2024
SEAN G. VERIFIED CUSTOMER
Gary was absolutely the best! The service department was very busy and I watched him treat all the customers great. I work for a utility and I will tell my team about Gary as an example of professionalism and how to treat customers. I hope this feedback is passed on and whatever you do please embrace Gary as an example!! I can’t emphasize enough how pleasant he made the service experience! When I told my wife about this she said “oh you had Gary! He is the best”
11/9/2024
Abdallah K. VERIFIED CUSTOMER
Good job great service and nice staff
I appreciate that !
11/9/2024
BILLY JOE. VERIFIED CUSTOMER
Great job as usual!
11/9/2024
Mary M. VERIFIED CUSTOMER
As always, it is a pleasure working with Gary - he has always been courteous and helpful - answers my questions with explanation (I have a 2011 Toyota Forerunner) - he is an excellent representative for Toyota - Mary Jan Marino-Lares
11/8/2024
Wilfred M. VERIFIED CUSTOMER
Service yes but the cost NO
11/8/2024
Rebecca D. VERIFIED CUSTOMER
Very professional,helpful and friendly. Thanks so much also nice clean surroundings while waiting.
11/8/2024
Sheila H. VERIFIED CUSTOMER
Gary is great. I wish the mechanic would have reset the “maintenance required” feature
11/8/2024
Mary C. VERIFIED CUSTOMER
This mobile number belongs to Charles. I am Mary‘s husband. I gave Tyler Mary’s telephone number so hopefully it all can be corrected. Nothing else to add.
11/8/2024
Charles J. VERIFIED CUSTOMER
Outstanding service. She was extremely helpful! Thank you.
11/8/2024
Barbara M. VERIFIED CUSTOMER
Cassidy was very friendly and professional.
11/8/2024
Merritt M. VERIFIED CUSTOMER
Tyler kept me well informed.
11/7/2024
Rose A. VERIFIED CUSTOMER
Loving the new way you all are doing things so customer can see there service actually being check .. this was an awesome change , keep up the good work !
11/7/2024
Derek D. VERIFIED CUSTOMER
Great job team!
11/7/2024
Autumn D. VERIFIED CUSTOMER
Gary was great. He always is. I came in for a few things one being my right headlight was out. I left and got about 5 minutes out and thought to check my headlight. It was still out. I returned to the shop and Gary reassured me they would take care of it quickly. It was. Frustrating minor inconvenience but Gary was awesome.
11/7/2024
Wesley S. VERIFIED CUSTOMER
Good service, friendly representatives. Clearly explain issues.
11/7/2024
Judith P. VERIFIED CUSTOMER
The service was excellent ! Thank you !
11/7/2024
Bertha M. VERIFIED CUSTOMER
Good job !
11/6/2024
Michael M. VERIFIED CUSTOMER
Very courteous and professional. Top notch representation of the a Toyota brand.