The hierarchy of work orders was slow and inefficient. The:problem list' was wrong. The intended work was indicated, but at the end there was no report of what was actually done. I could go on!
1/8/2025
Anna L. VERIFIED CUSTOMER
While it is appreciated to receive complimentary service, it was ridiculous to be there for 3.5 hrs to complete a simple oil change and tire rotation.
1/8/2025
Michael T. VERIFIED CUSTOMER
I would have liked to get in and out a bit quicker
1/8/2025
Richard P. VERIFIED CUSTOMER
Travis did a very good job of keeping the repair process moving along and took my timeline circumstances to heart.
1/7/2025
Jill W. VERIFIED CUSTOMER
Your system failed to notify your service rep that I okayed repairs on our Rav. My son took a day off to get the repair on the car, which could not be accomplished before he had to get back.
Also, I was quite displeased to find that we have to pay for adjustments to repair brakes that you charged about $1000 to install in Oct.