Always a pleasure to have David as my service advisor. Very professional and knowledgeable.
3/10/2025
Greg C. VERIFIED CUSTOMER
Customer service is why I go out of my way to service my vehicle at Toyota of Glendora. From the service drop off, to parts and cashiers, I always get great customer service!
3/10/2025
Bruce M. VERIFIED CUSTOMER
It took five hours to do a 40,000 mile check up usually it takes 2
3/9/2025
John C. VERIFIED CUSTOMER
David Malian
Is great give him a raise ????
3/9/2025
Mohammad Q. VERIFIED CUSTOMER
Genaro Millan is great at his job!
3/9/2025
Tuan S. VERIFIED CUSTOMER
Perfect.
3/9/2025
Joe O. VERIFIED CUSTOMER
My experience at Glendora Toyota is always a great experience from the time I get there and being greeted very professionally by Genaro to the time I leave letting me know my vehicle is ready and always done in a timely manner for my repairs that I am there for. Thank you much Genaro Millan
3/9/2025
Jasmine G. VERIFIED CUSTOMER
Genaro did an excellent job at communicating and meeting our needs for the vehicle.
3/9/2025
Jessica A. VERIFIED CUSTOMER
Mr.milan was amazing he was very understanding and listened to all our concerns. He Communicated and kept me informed of things my car needed done.
My husband is spanish speaking only he was able to speak with him and explain what was going on with his car
3/9/2025
Marsha E. VERIFIED CUSTOMER
Ridrigo handled my service with great attention to the details and I appreciated that. Thanks!!
3/9/2025
Linda B. VERIFIED CUSTOMER
#1 The 3.5 hr wait for an oil change with an appointment.
#2 when my car was done i was going over the final check list it showed everything check marks of everything good but then I scrolled down and saw the recommended things to be done and I see air and cabin filter need to be changed so why was it marked good when they need to be changed
And thats ok but I feel someone could have came and told me while I was sitting there I could have gotten them changed right there I could have gotten them changed right there.
3/8/2025
Martha V. VERIFIED CUSTOMER
I didn’t take that long for me to wait for my vehicle usually it’s a bout 2 hours and that’s just about how long it took
3/8/2025
Alex M. VERIFIED CUSTOMER
Felt like a sales gimmick. I called Toyota Glendora , Claremont and Ontario. Glendora was the cheapest price of $450 over the phone both Claremont and Ontario where 550 and 590.
When I got there, they magically increased the price to 490 with a $200 inspection fee that is not refundable.
Still… Being the cheapest, I decided to go ahead with the work. Then the mechanic called me and said the wiring harness has been discontinued and now he has to change everything and they don’t know how many hours of work it will be so they will get a old used part from another Tacoma and magically charge me $590 (additional $100).
So I got an old part and got charged more. I would have taken my car back, but I already lost the $200 (inspection fee) and it would have been more expensive to go somewhere else at that point. I purchased 3 cars from you guys just to get ripped off for being a loyal customer.
3/8/2025
Raymond G. VERIFIED CUSTOMER
Satisfied with David’s service
3/8/2025
Chen M. VERIFIED CUSTOMER
Not good.
3/7/2025
Ruchi T. VERIFIED CUSTOMER
Blanca was a pleasure to deal with in my servicing experience at Glendora Toyota.
3/7/2025
Marvin S. VERIFIED CUSTOMER
David did everything he said he would and then some! Will come back for sure. Thanks again.
3/7/2025
Mark T. VERIFIED CUSTOMER
I have had nothing but good experiences when I have brought my car in for service at Glendora Toyota.
3/7/2025
Deanna C. VERIFIED CUSTOMER
Very communicative. He even helped me as soon as I pulled up as he was checking the person in front of me in.