When I called, they said the car will b washed too after the service. I got a call at 12.30 pm saying my car is done but by the time I got there at 1.40 pm, it was not washed. I asked the guy and he said give him 5 minutes. I was waiting about 20 minutes and when he said it is ready, my car was wet and not even clean. Just like someone just hose it with water. If carwash is not available, it is better not offered than giving false advertisement and make my car even dirtier than before with water spot.
11/16/2018
David C. VERIFIED CUSTOMER
Friendly, professional. The way an ideal service experience should be.
11/16/2018
DAVE C. VERIFIED CUSTOMER
Great service. Professional, friendly. Thank you.
11/16/2018
CARLOS R. VERIFIED CUSTOMER
As always excellent service. Rick was awesome great advice and very helpful
11/16/2018
CYNTHIA G. VERIFIED CUSTOMER
Always a pleasure!
11/16/2018
EMAD A. VERIFIED CUSTOMER
He was very tentative and easy to work with very pleased with him
11/16/2018
Jonathon C. VERIFIED CUSTOMER
My service advisor mike was great !
Fast check in . Called when it was complete !
Also offers a wash even tho I didn’t need it.
And the tech I believe was Jose . Also was fast with the job!
Thanks Glendora Toyota !
11/16/2018
RENATO L. VERIFIED CUSTOMER
Helpful and professional
11/16/2018
GARY H. VERIFIED CUSTOMER
From the moment Michael answer the phone when I called to the moment he shook my hand as I left after the service was done, you made it a pleasure and I felt valued as a customer. I have had a few bad experiences with Toyota dealerships including this one in the past. After this experience with Michael I feel comfortable bringing my vehicle to Toyota of Glendora.
11/16/2018
Janet D. VERIFIED CUSTOMER
Brandyn was very professional, pleasant and kept me abreast of the progress in servicing my truck.
11/16/2018
Cathy C. VERIFIED CUSTOMER
Do not contact me. That is the problem. You're contacting me too much. 4 texts and email is over kill. Thanks. Have a pleasant day.
11/15/2018
KARL H. VERIFIED CUSTOMER
Very friendly, helpful, and prompt
11/15/2018
ANIYA P. VERIFIED CUSTOMER
Great customer service.
11/15/2018
Charlene C. VERIFIED CUSTOMER
10 4 will do
11/15/2018
DORA G. VERIFIED CUSTOMER
Profesional service
Thanks u for your services
11/15/2018
Connie C. VERIFIED CUSTOMER
Everything was fine
11/15/2018
Jeffrey M. VERIFIED CUSTOMER
Great Customer service. He is a great asset to your company.
Thank you..
11/15/2018
Eliza H. VERIFIED CUSTOMER
Yes when I pulled up they greeted me kindly took the car said it be about 2 hours it was less than 2 hours I was very grateful for that the car is running wonderfully thank you.