I'm happy to bring my Toyota to Toyota of Glendora, I feel I'm getting the best service possible Thank You
2/15/2017
EDWIN T. VERIFIED CUSTOMER
Very Professional
2/14/2017
SHIZUKO W. VERIFIED CUSTOMER
Good!
2/14/2017
LORETTA T. VERIFIED CUSTOMER
Excellent Service
2/14/2017
BONNIE J. VERIFIED CUSTOMER
Thank you for doing the service in the time you said it would take.
2/14/2017
MAGDALENA C. VERIFIED CUSTOMER
Friendly crew & staff at the service entrance. They make sure that a customer is taken cared of. The same with the shuttle drivers, courteous, friendly, good driver; worth mentioning this young mans name "Bill".
2/13/2017
VINCENT Y. VERIFIED CUSTOMER
Rewrite - previous email errantly sent.
Great turnaround time. One suggestion would have the service manager's continue with theach customer service even when theit portion of the transaction is complete. No one makes eye contact or says "hi". I'm guessing for fear of having to deal with a potentially angry customer. Whatever the case, the service department doesn't have a "genuine" feel. I would recommend to others but I'm just trying to make you guys better. Greeting customers is the easiest thing to do and generates a congenial feel. Hope this helps. Thank you.
2/13/2017
DEBBIE E. VERIFIED CUSTOMER
Service was great, it didn't take that long. Service person Brandon was very polite and curtious.
2/13/2017
JOSEPH R. VERIFIED CUSTOMER
Mike is an asset to your Toyota brand. Take care of him, it would be a wise business decision!!!!!
2/13/2017
ANA F. VERIFIED CUSTOMER
Great service
2/13/2017
CONSTANTINO B. VERIFIED CUSTOMER
Ok good
2/13/2017
LORENA C. VERIFIED CUSTOMER
David was very friendly & helpful. He addressed my issues with my vehicle & fixed them. I will return to have my vehicle serviced here. Thank you David.
2/13/2017
GANISE P. VERIFIED CUSTOMER
Thank you for your patience and understanding to my needs.
2/12/2017
PATRICK J. VERIFIED CUSTOMER
David Millan gave a thorough explanation of what needs to get done. Always request him when my car needs service.
2/12/2017
JORGE M. VERIFIED CUSTOMER
Excellent
2/12/2017
DANIELLE F. VERIFIED CUSTOMER
Great Customer Service, knowledgeable and honest.
2/12/2017
DEBORAH S. VERIFIED CUSTOMER
David always takes very good care of me
2/12/2017
RON A. VERIFIED CUSTOMER
Great service as usual from David Milan.
2/12/2017
NORM C. VERIFIED CUSTOMER
David is excellent
2/12/2017
GUADALUPE M. VERIFIED CUSTOMER
Hi, today my car got its service. I don't have any complain about the car's service; however, the shuttle services was very bad. I needed to wait more than three hours after that my car was done in order that someone picked me up from home. The problem was that I called the service department and the person always told me "sorry, the driver will pick you up in 30 min" I couldn't do my work because I was waiting for the shuttle. This is not the first time that this happened to me. Some months ago I waited more than 4 hrs for my car's service and the service advisor always said "in 30 mins your car will be ready" That day I was really angry that I wanted to talk to the supervisor in turn; however, magically the supervisor had a day off. I hope that you consider people's time, it is very important for us that you talk about the real time that the service will be done. I'm a person who understand that you guys are busy but you should tell us about that you cannot have my car on time or the transportation services is not available for me in a short time and I will find other way to resolve the issue. Hope you can resolve this problem soon. Thanks!