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Real Reviews from VERIFIED CUSTOMERS
Juan G. VERIFIED CUSTOMER
He is a great person, very polite and always answer my questions with facts. I'm sure when he tells me some issue with my automobile. Thanks Courtland!!!
4/25/2019
Tim C. VERIFIED CUSTOMER
Very helpful staff there at Toyota of Glendora.Easy to setup appointments and service is done in a prompt manner.Will continue to use them for service.
4/25/2019
Lloyd M. VERIFIED CUSTOMER
Rick is the best. Keeps you updated on the progress of service. Extreme friendly and courteous. He’s been my service rep for 3-4 years and hasn’t failed us yet
4/25/2019
KEVIN W. VERIFIED CUSTOMER
He is a nice guy and he did a great job.
4/25/2019
LINDA A. VERIFIED CUSTOMER
I had no appointment and Brendyn got me in to get my recall service done so I could get my tags from DMV. Was able to take care of everything in one day without having to miss 2 days of work. Thank you so much for such great service!!
4/25/2019
JEANNE A. VERIFIED CUSTOMER
When I dropped my car off in the morning I was very clear in stating that I did not want it washed. I stated that I had my car waxed 3 days prior and I did not want it washed. When I received a call regarding the estimate for services following the diagnostic evaluation, I gave authorization for services and was asked again about a wash. I stated very clearly and emphatically that I did not want it washed. I again said that I just had it waxed. Upon receiving my car after services, it had been washed and was covered in water spots. I am unsatisfied that my repeated request was disregarded and ignored.
4/24/2019
Marc Y. VERIFIED CUSTOMER
Really appreciate Genaro! Excellent customer service!
4/24/2019
Claudia P. VERIFIED CUSTOMER
Genaro consistently provides great customer service.
4/23/2019
Lisa A. VERIFIED CUSTOMER
Courtland was knowledgeable and friendly! I’ve been getting my cars serviced here for years and Courtland stands out as my favorite service tech!
4/23/2019
Jacob E. VERIFIED CUSTOMER
I have two other Toyota dealerships closer to me, but I was so satisfied with my service today I would go back to this location in a heart beat.
4/23/2019
Claudette B. VERIFIED CUSTOMER
I was told that the oil change was good for one year or 10k miles. The reminder sticker is half that. Which is true?
4/23/2019
Therese A. VERIFIED CUSTOMER
Brendon Seidner was terrific and a very nice person to talk to about my Prius.
4/23/2019
STEVEN G. VERIFIED CUSTOMER
Could ask for better service than what been getting from Brdndon S. I always know whats going on.
4/23/2019
Jose N. VERIFIED CUSTOMER
My 2011 Prius has a brake issue. After describing the problem multiple times, leaving the car at your dealer for two days, your techs were unable to fix, or even determine the issue! I was told that the accumulatelor is a known issue in this car but the Toyota program denied replacing the part because the car is "not giving a code for it yet". Apparently, I have to drive it until the code comes up and before it hits 150k miles. It is truly unbelievable that Toyota was unable to determine the problem on a Toyota car! That erases any confidence I've had with Toyota for over 14 years since I bought my first brand-new Toyota in 2005 (Camry). I hope the code comes up prior to hitting the 150k miles when the warranty expires and before my brakes completely fail on the freeway as I drive about 70 miles a day during the week. Your dealership/service department shop either failed to find the issue or knowingly denied providing a solution to fixing a brake problem. Regardless of what the reasoning was behind this, I made sure it is documented on my invoice. If nothing else (hopefully), this has been a truly disappointing yet eye-opening experience that has overturned Toyota for Honda. A pamphlet to "upgrade" to a new Toyota was left behind in my car; needless to say that will not be happening.
4/23/2019
Gina W. VERIFIED CUSTOMER
Great experience. He was nice, helpful and fast. Thank you!
4/23/2019
Charlie W. VERIFIED CUSTOMER
Good services
4/23/2019
ROBERT K. VERIFIED CUSTOMER
Rick provided excellent service coupled with a clear explanation of the problem and eventual solution.
4/23/2019
THOMAS E. VERIFIED CUSTOMER
David is always great , friendly helpful and keeps us informed We always have our car serviced at Toyota of Glendora Because of the friendly associates Thank you
4/23/2019
Benedict C. VERIFIED CUSTOMER
great customer service, definitely I will highly recommended Toyota of Glendora for good service ????
4/22/2019
Ronda E. VERIFIED CUSTOMER
Courtland is a pleasure to have as a service advisor! He seems to really care about my concerns for my vehicles
4/22/2019