He told me my truck would be done by a certain time and it was, excellent service as always.
2/25/2025
Dan T. VERIFIED CUSTOMER
Olvin Martínez was fine. The estimated costs of the many added repairs recommended seemed high. I would have liked to have my car back (a 7:15 AM appointment) sooner than 11 AM - the estimate was for 9:30. I had another obligation that had to be cancelled. I went to Olvin to find out what my car’s status was, since the only texts I received in your waiting room was the usual “We want to buy your car”.
2/25/2025
Wayne R. VERIFIED CUSTOMER
Always a great job!
2/25/2025
Jacob L. VERIFIED CUSTOMER
Although the cost of doing at the service center feels high, the friendliness of the staff and efficient service is worth it.
Rodrigo was very kind, was very helpful, and I actually left after I dropped it off thinking “that dude was super friendly! Hope he’s here next time I drop off my car.” He was just natural and conversational while answering all my questions.
Thanks!
2/24/2025
Flordeliza P. VERIFIED CUSTOMER
It was easy and hassle free
2/24/2025
Amy H. VERIFIED CUSTOMER
Check in was slow. Why did I need to wait for Genaro when another member of staff was available to check me in? The first staff member looked me up, told me Genaro was assigned and then moved in to another customer. Leaving me waiting until Genaro was available.
2/24/2025
Mario S. VERIFIED CUSTOMER
Service is fantastic my service guy David Milan is so amazing, my car is in for service and I did not wait that long. Thanks for taking care of my car.
2/24/2025
Gabriel M. VERIFIED CUSTOMER
Fast and friendly.
We
2/23/2025
Rafael O. VERIFIED CUSTOMER
David did a great job
2/23/2025
Michael A. VERIFIED CUSTOMER
It took over 3 hours to complete my oil change. I had an appointment at 11. It should never take that long to complete a simple oil change.
2/23/2025
Dennis D. VERIFIED CUSTOMER
Services alwalys met my wxpectation, even though its alomg wait. The only thing i did not like was the chair in the waiting room needs some uphostery
2/23/2025
Ryan J. VERIFIED CUSTOMER
I was very satisfied with my recent trip to Toyota of Glendora as my vehicle needed scheduled maintenance. As usual, Genaro Millan was very helpful and exceeded my expectations in regards to courtesy, responsiveness and expected completion time. He also made additional recommendations as to work that should be performed.
Ryan
2/23/2025
Versatile Coating. VERIFIED CUSTOMER
Polite people and great service!
2/23/2025
Tak Ming. VERIFIED CUSTOMER
Good
2/23/2025
Irene H. VERIFIED CUSTOMER
Nice,and friendly and respectful.
2/23/2025
Juan H. VERIFIED CUSTOMER
Olvin Martinez was very helpful.
2/23/2025
Margaret F. VERIFIED CUSTOMER
David Milan was great but this new system you have going is taking much to long in completing services. I’m normally out within the hr but this took a lot longer than anticipated! Especially since David was nice enough to schedule me right after work at 08:00 am. Something needs to be done to fix this situation otherwise there will be a lot of angry people that this shop.
2/22/2025
Leticia M. VERIFIED CUSTOMER
Great service overall from Gennaro. Kind and knowledgeable
2/22/2025
Veronica E. VERIFIED CUSTOMER
David Millan always give a great costumer service the only part is your new system is really a headache hope you guys take consideration to your costumers and employees please go back to the old system it was better and faster thank you
2/22/2025
Sandy S. VERIFIED CUSTOMER
Jonathon, was pleasant and respectful, followed up with myself when needed.