They don’t check my car with professional technicians
12/11/2024
Kathryn H. VERIFIED CUSTOMER
Always excellent service…
12/11/2024
Roxana R. VERIFIED CUSTOMER
The job of the mechanic we are assuming that is well done. The job of Chris King superb
Suggestion to your company: for the amount we paid today, and that we are recurring client, the company should at least vacuum de inside of the car, the Hyundai in Memphis does that not only for the new cars but for the old ones also. It’s a very nice touch.
12/10/2024
Ella C. VERIFIED CUSTOMER
Very satisfied. Great service.
12/10/2024
Sally B. VERIFIED CUSTOMER
I only wish the installment price for the battery was not so high. I understand the high battery cost — but over $200 for installation?! Ridiculous.
12/10/2024
Sharon G. VERIFIED CUSTOMER
Ths service was professional and timly. Great job!
12/9/2024
Rhonda I. VERIFIED CUSTOMER
Brad did a great job helping me on Saturday. I appreciate him getting my car fixed and back to me way earlier than I expected.
12/9/2024
Daniel G. VERIFIED CUSTOMER
I am extremely dissatisfied with the service I received from Brad Kohl at Hyundai. Not only was he unhelpful, but he also dismissed my concerns in a rude and unprofessional manner. I left feeling completely ignored and frustrated, as he made no effort to assist me or address my issue. This kind of treatment is unacceptable. I plan to contact Management in the service department on Monday.
12/8/2024
Mckenzie S. VERIFIED CUSTOMER
Efficient and quick
12/7/2024
Juliana A. VERIFIED CUSTOMER
First time to service my Santa Fe. I got service from both the Grays. Super professional guys. Explained everything. Kept their word with the total wait time. The process is so smooth. Great coffee machine for in the waiting room!
12/7/2024
Catarina J. VERIFIED CUSTOMER
Good job!
12/7/2024
Emma T. VERIFIED CUSTOMER
Very Satisfied
12/7/2024
Pamela C. VERIFIED CUSTOMER
Brad was great in providing updates and options. Appreciate the care and time in ensuring my vehicle was serviced and ready in a timely manner.
12/6/2024
Charles C. VERIFIED CUSTOMER
I was informed that you do not work with Car Sheild. Paying for that coverage doesn’t do me any good as far as your dealership is concerned.
12/6/2024
Timothy G. VERIFIED CUSTOMER
Brittney was great with keeping me updated on the parts,and when they came in,and setting up a time to bring vehicle in to have the work done.Also I really appreciated getting my car back the same day that I dropped it off........thank you again Brittany......great job
12/5/2024
Stella F. VERIFIED CUSTOMER
I was not serviced here in months. Someone must have entered my information incorrectly. Please fix this.
12/5/2024
Roy R. VERIFIED CUSTOMER
Brittany is EXCELLENT...professional + articulate + totally focused on CUSTOMER SATISFACTION. Very pleased with your dealership + service.
12/5/2024
William S. VERIFIED CUSTOMER
Brought my 2022 Santa Cruz in for check engine light problem, 2 hours later , they turned the light off and said they couldn’t find the problem with the rough changing transmission, I drove home light came on 5 minutes later and car shifted rougher than it ever has , I will be back in the morning and I expect it to be fixed . I also found that 2022 models have a bad history of transmission problems and were on recalls . This vehicle is having the same drivability problems as were described on recalls . Transmission replacement is advised , not a patch job or excuses …and no run around stories.