There was a crazy lady in the waiting room, but nothing Chris was responsible for.
3/1/2025
Lisa G. VERIFIED CUSTOMER
Service was fantastic and quick. Much appreciated!
3/1/2025
Kelli B. VERIFIED CUSTOMER
Everyone was very professional.
2/28/2025
Veronica G. VERIFIED CUSTOMER
Everyone was amazing and went the extra mile to help me!! Brittney was courteous and very understanding.
2/28/2025
Kimberly R. VERIFIED CUSTOMER
Brad made me feel at easy from our first phone encounter..I felt like he valued me as a customer and took his job seriously. I knew once my vehicle was in his care he would continue to update me which he did..I would recommend Brad to anyone he treats you with respect.
2/28/2025
Paula D. VERIFIED CUSTOMER
Chris could not have been any more helpful. I was so appreciative of his help!
2/28/2025
Richard F. VERIFIED CUSTOMER
Repair was completed in far less time than I was told to expect and the result of the repair could be felt as soon as I drove away from the dealer. Service department personnel are top notch.
2/27/2025
Mary C. VERIFIED CUSTOMER
Chris is excellent
2/27/2025
Martha R. VERIFIED CUSTOMER
You gave me an estimate of $4350 approximately to fix my car. I have a friend who knows cars and he has it running nicely after new spark plugs and a couple of other things he did. And for your "expertise: I had to pay you $210!! Don't think I will be back to **** Smith. OH, you charged me $105 last week just to.pop open the gas cover. That is all I brought the car in for and was quoted aost $800 to fix that and still wanted $210 for that. When I balked at that Aaron did cut it in.half. what a racquet you have going on there. Goodbye.
2/26/2025
Vance D. VERIFIED CUSTOMER
Excellent service. Much appreciated.
2/26/2025
Cynthia P. VERIFIED CUSTOMER
The Reps at **** Smith were VERY COURTEOUS, especially as I was late for my appointment.
2/26/2025
Randall G. VERIFIED CUSTOMER
Brittney expedited my appointment and got the shuttle driver to drop me off at my house and pick me up when my car was done.
2/26/2025
Thomas S. VERIFIED CUSTOMER
Thank you for an easy process
2/26/2025
Kimberly R. VERIFIED CUSTOMER
Thank you
2/25/2025
Cicely B. VERIFIED CUSTOMER
My car is a year old with the original tires. I didn’t think I would have to pay for rotation and balance. Normally when I have taken my old cars to Good year or Discount Tire I would not pay for tire rotation and balance when the tires were purchased there. I’m not pleased at all. Also, my appointment was at 7:15 another lady and I had to wait until 7:30 for the service desk associate to arrive.
2/22/2025
Cheryl M. VERIFIED CUSTOMER
Chris King, I observe each time I visit for service and see him working with customers as well as with me, shows courtesy,respect, and patience along with other team. Therefore, I wouldn’t take my car anywhere else for maintenance. Thanks team:) Chris King, thanks again for such excellent service.
2/22/2025
Andrew S. VERIFIED CUSTOMER
Service took significantly longer than originally stated at drop-off. Otherwise service was good, as usual. A small aside - I looked up OEM air filters costs, and at $140 to replace the two air filters, that equates to paying nearly $100 for the what is less than 10 minutes of a technician's time. I would have been fine paying a slight premium, and would have paid to have it done for the convenience, but that is exorbitant.