Brittney was great and very helpful. She works hard to keep everyone informed.
1/27/2025
Mark H. VERIFIED CUSTOMER
Great customer service from her. Timely repair status updates. Easy personality to work with.
1/25/2025
Aisa L. VERIFIED CUSTOMER
Brittney gets a 100/100 from me every time I bring my vehicle for service. She’s thorough, knowledgeable, friendly, kind, attentive,…well, the list goes on. I appreciate all she does and how she makes me feel like I’m part of the **** Smith Hyundai family by always going above and beyond. She’s very welcoming and very warm to speak and interact with. Thank you for hiring such an exceptional employee. Thank you Brittney! You are the absolute best!
1/25/2025
Keaton W. VERIFIED CUSTOMER
Chris King might be one of the only reasons we keep coming back. His professionalism is what you expect and want. As well, the new texting/online system with videos from the technicians is a great step in improving our trust with this service center. BUT the advisor and customer service is the biggest difference maker for us. Chris King is the standard for excellence.
1/24/2025
William B. VERIFIED CUSTOMER
Very pleased and will return with future sales and service issues
1/24/2025
Kenneth J. VERIFIED CUSTOMER
When you was paying for oil change 7500 now I am paying 5000 why
1/23/2025
Victor S. VERIFIED CUSTOMER
Chris is great, and has been for many years.
1/23/2025
Judith L. VERIFIED CUSTOMER
Fast service
1/23/2025
Donald W. VERIFIED CUSTOMER
Your service guy overfilled my oil and waisted oil on the top of my engine cover. Your employees Chris and the service tech where rude and treated me like i was supid. I will not bring my car back again you have lost a customer.I would like for someone to call me about this my number is ****-****-xxxx
1/22/2025
James K. VERIFIED CUSTOMER
Thanks to Andy and Brittany for working me in after **** Smith Corporate called and set up my service appointment on Feb 14 at a **** Smith Ford in Columbia, SC. I didn't notice the wrong service center in the confirmation text and was told I did not have an appt when I arrived at DS Hyundai in Greenville this morning. After explaining my problem to Andy, who was sharing an office with Aaron the SM, he immediately stepped up to get my oil change done and I was out by 10:30. Andy and Brittany went above and beyond and I appreciate their help. By the way, Chris is usually who I deal with in Service but he was on vacation today. And if Corporate Service scheduling calls again I will politely refuse their help and call DS Hyundai in Greenville to set up my own appointment. Thanks for asking.
1/21/2025
Justin S. VERIFIED CUSTOMER
Vehicle is brand new and the shop lost all but one of my OEM valve stem caps. How does this happen? Won’t be having them touch my tires again but the oil change was done properly.
1/20/2025
Leslee O. VERIFIED CUSTOMER
Brittany is always very helpful and very communicative. She has helped me for several years and it my experience is always good
1/19/2025
Toni B. VERIFIED CUSTOMER
Great service and knowledgeable staff.
1/18/2025
Ella B. VERIFIED CUSTOMER
Javoris was very professional and a pleasure to meet.
1/18/2025
Jeffrey D. VERIFIED CUSTOMER
Sure, no problem
1/18/2025
Omar T. VERIFIED CUSTOMER
Very good customer service
1/18/2025
Robert F. VERIFIED CUSTOMER
Great service
1/18/2025
Yamin K. VERIFIED CUSTOMER
Christopher King has always provided exceptional 1st class customer service and always operates with great integrity. While waiting on my vehicle to be serviced, I have witnessed him do the same with other customers. He is a great asset to the Hyundai cooperation.