Having to wait for almost a month to get the repair parts seemed a little excessive. Otherwise the service experience was great.
1/17/2025
Cynthia H. VERIFIED CUSTOMER
He was very professional and kept me informed about the car,and always returned my calls
1/17/2025
Martha C. VERIFIED CUSTOMER
Thanks so much to the great team .
It is very satisfying to trust in My great **** Smith Hyundai best team !
1/17/2025
Stella M. VERIFIED CUSTOMER
Great job! She provided excellent service and helped answer questions thoroughly!
1/17/2025
Cherly S. VERIFIED CUSTOMER
Communication between the dealership and myself to get the things done for my car was very poorly done when I tried to contact back the individual at the front desk of service who I dealt with at the beginning he was unavailable between 12:00 and 2:00 or for a couple hours and then when I finally did be told that there was a text I needed to review it was not in my inbox and I looked at my phone and then later after I mentioned that to him it then came through and the items that needed to be done did not get started on until well after 2:30 or 3:00 my car was not then available until 10:00 to 4:00 and the shuttle That was supposed to come get me did not meet me back to the dealership until 4:45 or 5:00 so this was extensive long time for an alignment oil change and filters to be changed on my car excessive amount of my day without my car very poorly managed
1/17/2025
Jayden R. VERIFIED CUSTOMER
It was a pleasure working with Brad. He was very kind, professional,knowledgeable from the beginning to the end.
1/17/2025
Mark S. VERIFIED CUSTOMER
I was thankful for his kind service and honesty.
1/17/2025
Jay M. VERIFIED CUSTOMER
Explained service options and requirements with clarity.
1/17/2025
George B. VERIFIED CUSTOMER
Brittney was great
1/17/2025
Lena S. VERIFIED CUSTOMER
Everything has been easy and straightforward. The service people are very professional and helpful.
1/17/2025
Dennis D. VERIFIED CUSTOMER
Always great service ! Love the team!
1/16/2025
Cassandra J. VERIFIED CUSTOMER
Was very satisfied with the service I was given.
1/16/2025
Victoria G. VERIFIED CUSTOMER
The service department was unable to program my key fob and I had To pay over $200 just for the attempt. If they had told me this could happen when I booked the appointment I would not have kept the appointment
1/16/2025
Kesha R. VERIFIED CUSTOMER
Lack of communication. My car has been at the dealership since 11/18/24 for service with minimal communication . Service department does not answer the phone or return phone calls.
1/15/2025
Roland F. VERIFIED CUSTOMER
Efficient and expedient!
1/15/2025
Mitch T. VERIFIED CUSTOMER
Chris, was very professional and knowledgeable!
I have been in the automotive business for 30 years and I was impressed with the level of service that I received from Chris and **** Smith
Hyundai!!
1/15/2025
Amanda B. VERIFIED CUSTOMER
The communication was lacking. Having to go into the service department in order to get any communication on my vehicle did not make me very happy. I shouldn't have had to call 5 times and leave multiple messages and be put on hold for 15 min with no answer. We were put on hold 2xs for more than 10 min with no answer.
1/15/2025
Charles I. VERIFIED CUSTOMER
Chris and I communicate well and the service he's provided me has been great!