Was there over four hours waiting for an oil change and had an appointment at 9:15. Everyone was great but that is ridiculous to have to wait so long when you have an appointment.
12/24/2024
Andrea H. VERIFIED CUSTOMER
Kaitlyn was very nice, informative, and helpful. Greatly appreciated.
12/22/2024
Sharon G. VERIFIED CUSTOMER
Ok
12/22/2024
Jacob A. VERIFIED CUSTOMER
Satisfied
12/22/2024
Nikita D. VERIFIED CUSTOMER
Kaitlyn Dock was extremely nice, helpful and very knowledgeable about the service that I received today. I was contemplating on even getting my car serviced with Nissan due to the rude employee that was there the day before. But I’m glad I decided to come back. I received exceptional customer service from Kaitlyn.
12/22/2024
Robert Y. VERIFIED CUSTOMER
Daniel represents your organization very well! He is knowledgeable, trustworthy and efficient!
12/22/2024
James S. VERIFIED CUSTOMER
Did a great job.
12/22/2024
Garnell C. VERIFIED CUSTOMER
Ok
12/21/2024
Leslie W. VERIFIED CUSTOMER
Lack of detailed explanation for the already frustrating situation concerning all the wrong done by **** Smith Nissan, Fernandina,who had my car from Feb 2024- October 2024 with more problems than before they laid a finger on it,now I still have no resolve,expenses beyond me
12/21/2024
Joe K. VERIFIED CUSTOMER
The service at **** Smith was very good. I was able to get a ride home and back to the dealership once service was done.
12/21/2024
Richard C. VERIFIED CUSTOMER
All was well done except the part I specifically had ordered was not available. I even sent pictures to show the part needed.
12/21/2024
Cynthia G. VERIFIED CUSTOMER
Great personality and professional.
12/20/2024
Jackie M. VERIFIED CUSTOMER
The service was excellent! A job well done and very professional!
12/20/2024
Jazmine H. VERIFIED CUSTOMER
Thanks for everything!
12/20/2024
Luvenia M. VERIFIED CUSTOMER
Kaitlyn Dock was very helpful and patient. She patiently listened to my concerns about my car and shared suggestions. I was able to make a decision with ease.
12/20/2024
Wayne B. VERIFIED CUSTOMER
Okay
12/19/2024
Albert A. VERIFIED CUSTOMER
Daniel was great. Very personable.
12/19/2024
Wanda S. VERIFIED CUSTOMER
Great
12/19/2024
Alonzo W. VERIFIED CUSTOMER
Kaitlyn did an excellent job of keeping me inform on the repairs and progress on my truck.