I ask the woman who filled out my repair sheet to put new wiper blazes on rear window, but it was not on my receipt and wasn’t done.
2/12/2025
Patricia R. VERIFIED CUSTOMER
Everything was great
2/12/2025
Ronda W. VERIFIED CUSTOMER
There was a little bit of a wait time before I got checked in. The shop had me in and out as my expectations were set by the service guy that checked me in. The only area of opportunity for Nissan is that there were no complimentary snacks and drinks. I’m diabetic and hadn’t eaten anything. I was going to stop and get food but didn’t want to be late. I knew that they normally have a few bags of chips or crackers and diet drinks, so I came straight over. The snacks are actually 1 of 2 reasons for why I come to Nissan over alternative places that offer cheaper prices. The other reason is the Nissans rewards. Problem is they aren’t calculating correctly anymore so I’m not getting the usual discount. I also was told that I would get a complimentary spray down(wash) but they didn’t do it. It was supposed to rain later so I didn’t make a fuss over it. Kaitlyn and I interacted well and she was courteous. I hope the two biggest issues (snacks & rewards) are fixed the next time I come in.ill be praying on this.
2/12/2025
Ronald D. VERIFIED CUSTOMER
Right on top of things.
2/11/2025
Matthew B. VERIFIED CUSTOMER
I was very satisfied with Rick. He was very nice but the people that changed my oil did not put the sticker on for the next service
2/11/2025
Stephanie M. VERIFIED CUSTOMER
Kaitlyn is the best!
2/11/2025
Byron F. VERIFIED CUSTOMER
I appreciated Daniel assisting me with questions I had regarding my maintenance.
2/11/2025
Valeria G. VERIFIED CUSTOMER
Thank you
2/10/2025
Myra M. VERIFIED CUSTOMER
He is the BEST
2/9/2025
Johnnie E. VERIFIED CUSTOMER
We purchased the vehicle with oil changes to be included. They have charged my son, and attempted to charge me.
This matter needs to be corrected, especially when you have already paid for a service to be included.
2/9/2025
Aaron J. VERIFIED CUSTOMER
Very satisfied with Kaitlyn Dock
2/9/2025
Brandon R. VERIFIED CUSTOMER
Always a pleasure dealing with Kaitlyn. She's friendly and understanding of any concerns I may have about the services I may need.
2/9/2025
James C. VERIFIED CUSTOMER
They did a great job of working on my car and keeping me updated on it.
2/9/2025
Kindra S. VERIFIED CUSTOMER
I appreciate you guys!
2/8/2025
Stephanie K. VERIFIED CUSTOMER
Kaitlyn is personable and friendly. She is professional and provided excellent service. Had a smile on her face with every interaction.
2/8/2025
Elecia O. VERIFIED CUSTOMER
Daniel was very helpful and courteous with my concern and answered my questions.
2/8/2025
Nancy R. VERIFIED CUSTOMER
My vehicle is 6 yrs old has only 36k miles does not need all that crap they said I drive maybe200miles a month
2/8/2025
Canaan M. VERIFIED CUSTOMER
I was told that my car would be done at 5:30pm and they had failed to tell me that my car was ready. I had to call the service department three times in order to get an update on my vehicle and was told that every one had packed up and left. I was able to get my vehicle from the kind cashier, but I am highly upset that I wasn’t informed about my vehicle.
2/8/2025
Susie B. VERIFIED CUSTOMER
Thanks for taking care of my vehicle and for your kindness.
2/7/2025
Scherilyn L. VERIFIED CUSTOMER
Daniel listened to my questions and responded appropriately.