Lance was great, A+, Excellent. He immediately greeted me and was able to answer my questions and address my concerns.
2/23/2025
Kristen H. VERIFIED CUSTOMER
The team was friendly & efficient!
2/23/2025
Sharlene H. VERIFIED CUSTOMER
Everything things was good
2/23/2025
Robert B. VERIFIED CUSTOMER
Mariah was great to work with! She is very customer friendly and attentive to detail and quality customer service.
2/23/2025
Tobiah L. VERIFIED CUSTOMER
I had my oil change and tires rotated & my tire pressure light was on all the way bk to Spartanburg & never went out if ya'll had reset it the alert should've went out had me thinking it was gonna clear b4 I got home!!! Smh
2/23/2025
Randy A. VERIFIED CUSTOMER
Brian is awesome????
2/23/2025
John T. VERIFIED CUSTOMER
Great job Brian! Appreciate you!
2/23/2025
Samuel M. VERIFIED CUSTOMER
Timely and friendly!
2/23/2025
Tammy W. VERIFIED CUSTOMER
Thank you
2/23/2025
Keith P. VERIFIED CUSTOMER
Great friendly advisor.
2/23/2025
William P. VERIFIED CUSTOMER
once my service was done i went home and find out i had a coupon that came on the mail, i called back and left a message but none call me back quite dissatisfied
2/23/2025
Christopher S. VERIFIED CUSTOMER
Brian was very friendly, informative, and not pushy
2/23/2025
Cynthia R. VERIFIED CUSTOMER
My experience was excellent and totally notified of problems.
2/23/2025
Alex L. VERIFIED CUSTOMER
Thanks
2/23/2025
Ciera S. VERIFIED CUSTOMER
Our rep was lovely but the policy at the dealership was an issue. Our van was one of the thousands of problematic odysseys that was leaking and shorting out wiring. Honda knows about it but won’t take responsibility for manufacturing defects. Not the dealership’s fault but still really hard to accept when we couldn’t have prevented this. The real issue was charging $510 for a “leak diagnostic” under the shower head. I understand it is “typically” 3 hours of time to find the leak. But ours was only about an hour. But we were still charged for 3 hours of diagnostics. $510 is unreasonable for the time it took to fix our leak. Feeling extremely ripped off, but cornered. If we didn’t use Honda for the leak, our new wiring won’t be covered if it happens to leaks again. But we could have taken it to any other dealership or shop and paid $175 on average. $510 is unreasonable.
2/23/2025
Viraj M. VERIFIED CUSTOMER
I so glad Eric took care of everything. He was very professional and kind.
2/23/2025
Linda S. VERIFIED CUSTOMER
There were several hiccups in my service experience but Mariah handled them well, with professionalism and courtesy.