Preston was great. Got me a ride to and from the dealership while my car was being worked on. He communicated well and listened thoroughly to all my questions and concerns.
1/21/2025
Jasmine J. VERIFIED CUSTOMER
Mariah was great!! She definitely is a great fit for this job her customer service is phenomenal!! -Jasmine
1/21/2025
Yoeli R. VERIFIED CUSTOMER
Exellent service
1/21/2025
Michael O. VERIFIED CUSTOMER
Service experience was 10 out 10. Excellent!
1/21/2025
Pamela W. VERIFIED CUSTOMER
Alexandria Reeses was excellent in assisting me on today (1/20/25.
1/21/2025
Pamela H. VERIFIED CUSTOMER
I will be glad to reply to survey, as lance is a awesome service advisor and is very knowledgeable about his job and helping his customers.
1/20/2025
Meljohn C. VERIFIED CUSTOMER
Very great rep.
1/19/2025
Bobby M. VERIFIED CUSTOMER
Car was ready to go when i arrived and Alexandria was very nice.
1/19/2025
Kenneth O. VERIFIED CUSTOMER
Thanks
1/19/2025
Jeremy M. VERIFIED CUSTOMER
The last two times that we dropped off cars our vehicles either smelled like gas inside the vehicle and then we had our oil changed and they didn’t reset the information and we had to go find the information out on the Internet by ourselves. Pretty frustrating when we spend the amount of money that we do and your employees do not take care of the small things… much less leave it smelling like gas on the inside.
1/19/2025
Roy E. VERIFIED CUSTOMER
Noah did great job
1/19/2025
Paige C. VERIFIED CUSTOMER
Mariah was so kind and helpful. Very friendly and was really nice to talk to. Thank you so much for the service!
1/19/2025
John R. VERIFIED CUSTOMER
Alexandria was great. Loved the extra video features of the repair estimate. She got my vehicle complete in record time. I really appreciate the service I received from her.
1/19/2025
Randall R. VERIFIED CUSTOMER
This was my first time there, and wow, was I impressed! Mariah was so accommodating and courteous. The facilities were impressive! Everyone that my little girl and I ran into were so nice. The service was done very well and it didn’t take long at all. I’ve been to so many other dealerships where I was on time for my appointment, and they were always running behind, and my time there would take forever, spending hours there just for an oil change. At Fred Anderson Honda in Greenville, SC, they were on schedule, and it didn’t take long at all! It was a breath of fresh air seeing a dealership like that! I greatly appreciate them and have a new place for my vehicle needs!
1/19/2025
Karen M. VERIFIED CUSTOMER
Brody was great but really- 4 hours for the work that was done???
1/18/2025
Pamela H. VERIFIED CUSTOMER
My first visit to the dealership started out as an emergency and I had to have the car towed. My initial encounter with the call center was difficult to navigate for a variety of reasons including the fact that I’m new to Greenville and I don’t have other resources. Once my issue reached Eric’s desk, everything turned around. He was communicative and supportive all the way and went above and beyond to help me find a solution. I was ready to give up on Fred Anderson, Honda until I met Eric. Now I wouldn’t go anywhere else. Thank you.
1/18/2025
Matthew T. VERIFIED CUSTOMER
Everything Great
1/18/2025
Amanda P. VERIFIED CUSTOMER
Theodore was professional, informative and helpful.
1/18/2025
Corey H. VERIFIED CUSTOMER
Poor communication between depts and I ended up wasting 1.5 hrs after the part being serviced was not in stock. We had scheduled this appt many days out so the part would be available. Complete service was said to have taken 1.5 hrs but it took that amount of time to tell me nothing had been done. That is embarrassing and awful service.
Corey