Was very nice and made the process very smooth!! Thank you Theo!
1/15/2025
William W. VERIFIED CUSTOMER
I was Completely satisfied and Brian was very attentive to my request and needs !!
1/15/2025
Michael V. VERIFIED CUSTOMER
Great service,will always bring my vehicle to your dealership
1/15/2025
Sonia K. VERIFIED CUSTOMER
My service rep was very kind and helpful. He supplied all the information I needed.
1/15/2025
Brian B. VERIFIED CUSTOMER
Brody was the best!
1/15/2025
Gloria M. VERIFIED CUSTOMER
Brian was kind & respectful; he is Always professional.
I am very please with his delivery & knowledge!
1/15/2025
Ronald C. VERIFIED CUSTOMER
Thank you Mr. Brian for making this such a pleasant experience with your excellent service.
1/15/2025
Jeffery C. VERIFIED CUSTOMER
Great work, Brody!
1/15/2025
John B. VERIFIED CUSTOMER
Mariah was extremely knowledgeable and helpful.
1/15/2025
Jamie G. VERIFIED CUSTOMER
My service manager was very helpful and knowledgeable. The wait was explained upfront. The waiting area was very clean. The only negative was the ladies room was dirty.
1/15/2025
Glen W. VERIFIED CUSTOMER
Great service
1/15/2025
Maryann D. VERIFIED CUSTOMER
Always a great experience! Thank you for always taking such great care of me and my Honda!!
1/15/2025
Joan G. VERIFIED CUSTOMER
As always, a job well done. ????
1/14/2025
Errol John. VERIFIED CUSTOMER
Awesome and very helpful in answering all my concerns
1/14/2025
Bonnie F. VERIFIED CUSTOMER
Thanks to Lance who is always fo professional.
1/14/2025
Arley L. VERIFIED CUSTOMER
Excelente servicio por parte de la honda y de Alexander
1/14/2025
Adel L. VERIFIED CUSTOMER
Hello. I think the customer service at this location has gone downhill. I used to visit and the workers would look at my account and see what I needed serviced that time based on my previous visit, but now they don’t seem to know. Last time I went they charged me $154 to “see what I needed serviced,” which was a surprise to me.
Today, I was getting my car serviced and I went in thinking I was going to replace my rotor because last visit they said I needed to get them replaced. I was told it would be $297 for the front and another $297 for the back. This time when I asked the worker said it was going to be $497 for just the front. I feel like the trust I had for the company is gone. So I ended up not getting the rotors replaced today.
I also went in for an oil change today with a coupon. The coupon was from a email from Honda, but when I showed it to the worker he did not recognize it so we had to get a manager. The manager then confirm that they accept those coupons. We signed on the work order and price, but when I went back to get my car, the coupon was removed. I asked to talk to a manager but was told they were unavailable and to wait. I was not able to do that because I had a doctor’s appointment that I would’ve been late to. The issue isn’t whether or not the coupon is accepted or the money, it’s the fact that we agreed on something and signed and then they went back and changed their minds.
I am very disappointed with my experience at this Honda location. I have three Hondas at home and it’s very unlikely that I will be back after getting serviced there for 4 years.
Thank you.
1/14/2025
Julietta D. VERIFIED CUSTOMER
Nice and Professional Service!!!
1/14/2025
Jenny B. VERIFIED CUSTOMER
He did a great job!! He was helping us on everything that we need for my car.