Did not top off fluids, including washer fluid reservoir which was completely empty prior to having vehicle serviced…..
Service performed: oil/filter change, alignment, rotate tires.
12/27/2024
Carolyn C. VERIFIED CUSTOMER
Thank you to each person who took part in servicing my CRV today. Brian did an excellent job as my service representative today. It is a good feeling to know that I can depend on this service department to keep my car running well. And I am very appreciative of the shuttle service too.
12/27/2024
Loretta G. VERIFIED CUSTOMER
None at this time.
12/27/2024
John J. VERIFIED CUSTOMER
Very efficient and very friendly. Explain everything very well and very great at explaining what I deed. He will be my service manager.
12/27/2024
Kyle T. VERIFIED CUSTOMER
Preston was very professional and friendly at the same time.. I was reassured that he would take care of everything… start to finish..
Thank you Preston!
12/27/2024
James R. VERIFIED CUSTOMER
Matthew was great. Pleasant person. Met me as soon as I entered and got me processed fast. Appreciate the shuttle service. Driver was very
Personable.
12/27/2024
Bradley D. VERIFIED CUSTOMER
Theodore did a good job in keeping me informed regarding the repair
12/27/2024
Lisa W. VERIFIED CUSTOMER
Theodore Davis was absolutely great! So courteous and knowledgeable!
12/27/2024
Paige B. VERIFIED CUSTOMER
Matt provide top quality service today!
12/27/2024
Julie J. VERIFIED CUSTOMER
Theodore was extremely professional and courteous throughout the experience. He made sure I understood the process and set expectations from the start and continued to communicate during the time I was there. I would definitely ask for him specifically when I come back.
12/26/2024
Chris P. VERIFIED CUSTOMER
Mariah Gerken was outstanding in facilitating my service experience. She was thorough in explaining every aspect of what was going to happen, and she did so with a smile.
12/26/2024
George L. VERIFIED CUSTOMER
This is the third time that I have brought my car in for service at your service center. My car has 15k miles. The service advisor calls with several recommendations from the mechanic. None of the recommendations are listed in the Honda service manual. I agreed to have the real differential fluid changed. According to Honda, this needs in be inspected at 15k and changed at 30k. I understand that the service center wants to make a profit. However, service recommendations should follow the Honda owners manual. Also, the advisor said my car would be ready in two hours. Fifteen minutes later, my car was ready. Based upon this and two other poor experiences, I will be taking my car to another Honda dealer.
12/26/2024
Shannon S. VERIFIED CUSTOMER
Cory was very attentive and friendly during the whole process.
12/25/2024
Tommy B. VERIFIED CUSTOMER
All good
12/25/2024
Rebecca R. VERIFIED CUSTOMER
I called back to ask some questions about the service and was told Joshua was with a customer and would call me back to please look out for his call. Today is Christmas and no one returned my call. When scheduling the appointment my husband was told it would be take several hours. We have always taken your shuttle home in those cases. My husband was belted in the shuttle and was informed you don’t shuttle to Fountain Inn? He took our truck in at 8 am, after his chemo treatment. I was pretty upset. ????
12/25/2024
Nancy L. VERIFIED CUSTOMER
Mariah was very good at explaining what the service department found and did. She was kind, courteous, and professional. I felt cared for. I was pleased with my experience. The waiting room was clean, comfortable, and contained amenities such as courtesy beverages and boxes of tissues. Mariah kept me apprised of progress on my car which I appreciated.
12/25/2024
Dennis D. VERIFIED CUSTOMER
Brodie was very friendly and professional. I am totally satisfied with Fred Anderson Honda.
12/25/2024
Robert K. VERIFIED CUSTOMER
Just started the repair process. Don’t really have an opinion that would be helpful at this time.
12/25/2024
Kathy C. VERIFIED CUSTOMER
Great service, easy to make an appointment, courteous, informative. Only took a hour of my time.
12/25/2024
William A. VERIFIED CUSTOMER
Theo was very attentive to my service, including phone calls and texts to insure that I remained informed about the progress on my car’s service. I had concerns about the work on a technical level that was occurring; however, Theo was able to interpret and explain what was going on with my car. I appreciated that extra effort.