We were told on the phone that we could get our full Services needed with a Saturday appointment. After arriving at the dealership we found that that was not true and very disappointed we had wasting our time. However they did do a part of the service and that service was fine and WE appreciate we were not charged.
1/13/2025
Paul R. VERIFIED CUSTOMER
I use a walker to get around. everyone made it so easy for me to drop off and pick up car. Their service assistance was greatly appreciated
1/12/2025
Sandra Mcinturff. VERIFIED CUSTOMER
Always very helpful
1/12/2025
Paymon G. VERIFIED CUSTOMER
My issue isn’t with one person, it’s your entire service department. No one acknowledges when a customer comes in let alone greet them, I’ve seen this many times. I was helped by 3 different advisors this last time so not an issue with one advisor. When my car was visibly ready, no one came to me, I checked as it was back in the service bay. Then told to go to cashier and paper work not ready. I was the only one in the service dept waiting! Then no car wash because I was told it was broken, yet one was driving out as I went to check. This will be my last service with your dealership and I will not do any more business here.
1/12/2025
Andy L. VERIFIED CUSTOMER
Thank you fast services
1/11/2025
Wayne Sneed. VERIFIED CUSTOMER
Roberto and the service department did a great job on my car!
1/11/2025
Teresa H. VERIFIED CUSTOMER
Great service
1/11/2025
Ayawovi A. VERIFIED CUSTOMER
Good job.
1/11/2025
Jeff B. VERIFIED CUSTOMER
Great value and service. Thank you!
1/11/2025
Michael F. VERIFIED CUSTOMER
Kendall was thorough in explaining the oil consumption process and unappreciated his professionalism
1/10/2025
Dave S. VERIFIED CUSTOMER
Took almost 4 hours. Sharing that information of a delay would have been nice.
1/10/2025
Carlos R. VERIFIED CUSTOMER
I have visited the service area for the 4th time now and every time I leave the dealership with a couple of miles the check engine light comes on again. I’m not sure if the car has been tested drive after the service but it’s very strange to me that the engine light comes on as soon as I leave the dealership. In one of the service performed the undercarriage covers were unattached with I have to bring the issue to the service advisor in two different occasions before the issue was corrected. Unfortunately, the customer service rendered by some of the advisors is not to the level of so prestigious dealership. My recommendation to the mentioned issues is more management involvement to correct both issues; quality control and customer service orientation. Feel free to call me if you need further clarification. Thanks. Carlos R
1/10/2025
Manuel Rivera. VERIFIED CUSTOMER
Good service
1/10/2025
Bruce P. VERIFIED CUSTOMER
Good job
1/9/2025
Booho K. VERIFIED CUSTOMER
Thank you
1/9/2025
Whitney L. VERIFIED CUSTOMER
I was very impressed with fast service received and quickness from team and the follow ups received throughout process.
1/6/2025
Maria P. VERIFIED CUSTOMER
Shaun is always friendly and professional.
1/5/2025
Jason T. VERIFIED CUSTOMER
New vehicle buyers should get a loaner when they bring their car in for service.
1/5/2025
Hyunyoung K. VERIFIED CUSTOMER
Everything good
1/5/2025
Marie M. VERIFIED CUSTOMER
Shaun is always great! He keeps me informed of the issues and solutions. He explains everything throughly and easily answers my questions. There is never any pressure to add on services.He is an absolute professional.