Hyundai of Chantilly Auto Repair Service

I brought the car in for two service recalls. I was told the car was done, but when I showed up, only one recall was completed. I had to wait for the second one to be done.

Only thing I would comment on is the last few times I’ve been there it seems to take an unusually long time for service now. Not sure if you’re down on mechanics but it does seem like longer wait times.

Issue that I brought GV80 in for remaied, despite paperwork stating that teck identified issue and repaired it.

Took much longer than it should have for the service. Also - reported an issue w the engine light that is no longer on but had a major issue w the car when it was on a few days ago. Guy said ‘the light wasn’t on, that’s the tire pressure light’ - like I don’t know the difference. Not sure what can be done but I have a feeling no one looked into anything when they thought ii was confused by the tire pressure light. Guess I will have to hope my car doesn’t do that again and break down. Car was basically not drivable

Simple acknowledgement of customers entering the area, and offering to help would go a long way. I was ignored both during the drop off and the pick up. It was very unprofessional and lacks customer service/focus.

Ok

WRONG oil was put in my car during oil change. Made appointment on a Saturday only to find out that the person who needs to work on my car doesn’t work then.