Love Grissom dodge. Team is always great. I’ve been bringing the same car here for 13 yrs. This is the only please I bring my car for anything.
1/31/2025
Robert P. VERIFIED CUSTOMER
Kayla was courteous, knowledgeable and willing to answer my questions .
I found her to be easy to work with.
I have one complaint.
I am of the opinion that your diagnostic charges are much to high.
I believe these charges should be void when the work is done, and charged only if the work is not done .
1/31/2025
Avery M. VERIFIED CUSTOMER
Friendly and courteous seem to remember me from other visits! Won’t take my car anywhere else!
1/31/2025
Gregory M. VERIFIED CUSTOMER
Service was excellent, but it was also a little too pricey!????
1/31/2025
Sue J. VERIFIED CUSTOMER
They have “bend over backwards” to make sure everything is being fixed perfectly. Thank you for all help and work on my SUV.
1/31/2025
Glen W. VERIFIED CUSTOMER
Dave and Crew are professional , caring and helpful.
Always appreciate the extra care and effort given to any issue.
Regards,
Glen W
1/30/2025
Terry C. VERIFIED CUSTOMER
Good service
1/29/2025
Eric M. VERIFIED CUSTOMER
I had to come back to get my stero and navigation fixed. It should of been done the first time. As much as I had to pay.
1/28/2025
Ronald B. VERIFIED CUSTOMER
I have always been satisfied with the way I have been treated by the people there
1/28/2025
Tom H. VERIFIED CUSTOMER
Thank you great service
1/28/2025
Marty S. VERIFIED CUSTOMER
The service I had today, and every time I come there is excellent.
1/28/2025
Phillip B. VERIFIED CUSTOMER
It was not completely fixed just got down the road and the light came on again not sure they tested it on the road
1/26/2025
John S. VERIFIED CUSTOMER
We appreciate the fantastic service we receive each and every time we visit Grissom CDJR. I am so thankful that we can get in, get the vehicle serviced or repaired as necessary, within a reasonable timeframe and the vehicle always has a bath before it’s returned. Kayla, our service adviser was knowledgeable, patient when explaining the service report, and most of all, cheerful and just a pleasure to speak with. Kayla offered the very best of customer care, and we truly appreciate we always receive that from the Grissom CDJR team.
1/26/2025
Kevin K. VERIFIED CUSTOMER
I am an employee of Stallantis (ITP) Kokomo, In. I didn’t feel the cost of having work done on my Jeep Grand Cherokee was fair and honest when it came to employee discount for two front lines and a block on a Quadra lift, that they billed me for $2000. They only took $50 off..
1/25/2025
Eric M. VERIFIED CUSTOMER
I'm pissed about the work I had done
1/25/2025
Steven P. VERIFIED CUSTOMER
I personally am very happy with the service I get, I've been dealing with Grissom since they've opened, I like the service and trust there work
1/25/2025
Kathleen H. VERIFIED CUSTOMER
Thank you for investing in a great service program to communicate through texting. Definitely worth the monthly coat for a satisfied customer!