I ve had my truck there twice before u
about I thought the replacement heater core was leaking they said it wasn't I had to take my truck there after I was driving it to work one day and all of my windows steamed up and I couldn't get them defogged and steam started coming out all of the vents so I had to take it back. Found out the heater core was bad again they told me it would be done Friday Jan 10 called to check on it it wasn't done they said it would be done on Monday I called late Monday afternoon they said it wasn't done it should be done Tuesday they called and said it was done but we had a problem I have blue flashing lights in my windshield area and they were smoking so they had to unhook them they were professionally installe I think something may have have happened when this work was being done. Please feel free to call me Mark A
1/15/2025
John S. VERIFIED CUSTOMER
Davey was quick..efficient and professional as always. Communication was timely and clear. Great job!
1/15/2025
Karen D. VERIFIED CUSTOMER
Kayla got the brake released by my son .
1/15/2025
Debra F. VERIFIED CUSTOMER
Terrific Customer Service, reviewed the service done on my vehicle, and wished me a good day. I won't do my car business anywhere else !
1/14/2025
Dale M. VERIFIED CUSTOMER
My next service sticker is inaccurate she marked it January 2026 and the mileage is what is on it not the amount of what it should be for next service!!!
1/14/2025
Cally M. VERIFIED CUSTOMER
She was great! Kept me informed!
1/14/2025
Darrin C. VERIFIED CUSTOMER
They are great
1/12/2025
Marketta H. VERIFIED CUSTOMER
They are always so friendly. Always a great experience
1/11/2025
Joe R. VERIFIED CUSTOMER
Have the upmost respect for the sales and service team here at grissom always polite caring and professional
1/11/2025
Kevin W. VERIFIED CUSTOMER
Great customer service ????
1/11/2025
Alex D. VERIFIED CUSTOMER
The service advisor was great, very professional even with my frustration. Thank you.
The price quote for batteries was absolutely ridiculous. I elected to pick the vehicle up and buy batteries elsewhere and save over $300. It’s just a hassle to have to bring it back to complete what needed done.
1/11/2025
June B. VERIFIED CUSTOMER
I have had it in twice for the same thing and still not fixed! Key fobs are not working after Jeep has set for a while! Any advise you can tell the techs at Grissom Chrysler Jeep would be grateful! Not getting to use the automatic start in these freezing temps is not good! Especially with my auto immune disease being cold it’s not an option for me. It is actually a big no-no.
1/10/2025
Tommy P. VERIFIED CUSTOMER
Great job
1/9/2025
Melinda K. VERIFIED CUSTOMER
Job well done!
1/9/2025
Jeffrey W. VERIFIED CUSTOMER
Very satisfied thank you
1/9/2025
Edna H. VERIFIED CUSTOMER
Was very nice.prompt got jeep done on time .very nice people.
1/9/2025
Mildred D. VERIFIED CUSTOMER
I was quoted an hour to three hours for the software update. I was very pleased that it only took 40 minutes and was able to go onto my next appointment!! David was very patient and knowledgeable!!