Not interested in buying a car from a dealership that would feature Fox News as “entertainment” for your customers. Why would you intentionally alienate prospective car buyers? Doesn’t make good business sense.
2/11/2025
Lakmini N. VERIFIED CUSTOMER
Austin is friendly and he explained everything about my car service. He is knowledgeable and well talented.
2/9/2025
David H. VERIFIED CUSTOMER
Dan, the service desk employee, consistently demonstrated exceptional politeness, approachability, and professionalism throughout my interaction. I kindly request that you consider my feedback for his next performance evaluation.
While I appreciate that my vehicle was serviced for a recall and that my only expenses were for air and cabin filters, I believe it would enhance the overall experience to receive a video showcasing the installation of the new parts. Having service videos not only adds an extra layer of transparency but also fosters a greater sense of satisfaction with the service provided.
2/8/2025
Roseann H. VERIFIED CUSTOMER
Thank you Dan for being professional and offering a paint to help some scratches on my car! Thank you!
2/8/2025
David G. VERIFIED CUSTOMER
Dan Maloy was outstanding in his care for me as a customer and his expertise and advice on my Toyota Camry.
2/8/2025
Lauren F. VERIFIED CUSTOMER
Brought my Rav in for my appointment at 10:15 and had to wait two and a half hours for an oil change.
2/8/2025
Karen M. VERIFIED CUSTOMER
Today , I was at another Toyota dealership where I had scheduled to have the “recall” on my Rav 4 repaired an a oil change. After being checked in
I was told to go and speak to the gentleman inside.
I entered the room and the gentleman never looked up or acknowledged I had walked into the room-he continued to plugged along on the computer until I spoke… I explained the problem I was having and asked if someone could drive it so they could hear the noise and possibly tell me what could be wrong -his immediate response was it ‘s $110 for diagnostic test . I told him no and to forget the oil change.
I called your dealership and spoke with Michelle ….. her attitude was so pleasant….she told me I could come in today to get an oil change and someone could test drive the car .. when I walked into the dealership everyone speaks to you and acknowledge that you are there..Great experience.
I
2/8/2025
Ronald A. VERIFIED CUSTOMER
Ganley Toyota has always served me well. I’ve been a Ganley customer since 2003 when I bought a blazer.
2/7/2025
Allison M. VERIFIED CUSTOMER
Dan Maloy goes above and beyond my expectations. He is extremely knowledgeable and answers all my questions with no hesitation. I trust Dan's recommendations knowing that he is competent and has the customer's back. His personality puts me at ease, and news of needed repairs is delivered nicely. In sum, I am happy with my service experiences at Ken Ganley Toyota.
2/7/2025
George R. VERIFIED CUSTOMER
Excellent and I liked the e-mail with the details of the 7-point inspection. Very smooth process.
2/7/2025
Colleen P. VERIFIED CUSTOMER
I have been a customer since 2009 and on my 3rd Toyota. Since Mike Ash left I’ve called 3 times to ask to deal with Austin and was out with someone else. Coming in for service on 2/5 and treated like I have never been there before and my car did not get washed and I had to ask another services person for info on my next services in the future. I am very disappointed and saddened with the employees of Ganley. It’s lost the personal feel and integrity That I didn’t mind spending more money on for service I can find cheaper and more local. Can’t say I’d want to Buy a 4 Toyota from Ganley now.
2/6/2025
Dennis M. VERIFIED CUSTOMER
Dan Maloy is excellent very professional
2/6/2025
Laura A. VERIFIED CUSTOMER
Very satisfied questions answered . I have been a customer for many years .
2/6/2025
Matthew M. VERIFIED CUSTOMER
Great work!
2/6/2025
Dent Repair. VERIFIED CUSTOMER
Austin was great! Your phone system is horrible. If I was not already a customer, I would have chosen a different Toyota dealership due to how hard it was to speak to someone.