This is my 4th Kia purchase and service and quality is what brings me back. Serena is a great service consultant. She ensured my first oil change w this vehicle at this new dealership (we just moved back room SC) was top notch. She’s a great team member.
3/1/2025
Chad S. VERIFIED CUSTOMER
She does a great job explaining everything. Serena is very good at communicating and making sure everything is taking care of. I look forward to seeing her again.
3/1/2025
Theresa D. VERIFIED CUSTOMER
Please see all previous communication regarding multiple issues throughout our relationship with your dealership. Our extremely simple issues have yet to be addressed and the treatment we have received thus far echos in a lack of integrity. We have sent out an extremely detailed email and as stated there, will be exploring outside counsel if we continue to be ignored.
3/1/2025
Raymond W. VERIFIED CUSTOMER
Work is incomplete!
3/1/2025
James M. VERIFIED CUSTOMER
My oil was not changed and my tires were not rotated and I was charged for the service. I am now bringing my car in on Saturday to have the services done .
2/28/2025
Ximena S. VERIFIED CUSTOMER
Great service. The customer service and attention was the best.
2/28/2025
Joanne B. VERIFIED CUSTOMER
They did a great job. Kimmi did an amazing job. Gave me updates and helped me figure out how to get my maps on my car. See you in July when I get another car.
2/28/2025
Jamey P. VERIFIED CUSTOMER
Devon was professional,courteous and helpful.
2/27/2025
Anthony P. VERIFIED CUSTOMER
I was completely satisfied with Serena. She was great.
2/27/2025
Sean H. VERIFIED CUSTOMER
She delivered excellent customer service!
2/27/2025
Lydia P. VERIFIED CUSTOMER
I appreciate how easy the service team made the whole process.this was the third dealership I tried to get into. But this team made It was worth coming all the way to Wexford.
2/27/2025
John P. VERIFIED CUSTOMER
Kimmie was friendly and kept me informed. The service on my Sportage was quick and efficient. Thank you.
2/26/2025
Thomas M. VERIFIED CUSTOMER
Service was fine. My only comment (and this applies to more parties than just you) I am growing weary of the strong-arm review-us tactics so many practice today.
Please, marketing people: Figure out a different way to do this! I promise you, if I had an issue I would COMPLAIN. If I am SILENT you can take as written that everything is fine.
2/26/2025
Karey H. VERIFIED CUSTOMER
I left a review on the Jim Shorkey Kia website.
2/26/2025
Ravi K. VERIFIED CUSTOMER
Serena was awesome and to the best of the ability helped me go through the questions and get my Telluride serviced top notch. Thanks to her and wish her the best!
2/26/2025
Halle S. VERIFIED CUSTOMER
Remembered me, helped me promptly. A very good experience.
2/26/2025
Michael S. VERIFIED CUSTOMER
Didn't youbuses to do complimentary car washes for vehicles being serviced?
2/26/2025
Robert Louis. VERIFIED CUSTOMER
Kimmi was great but Shorkey did not have the part needed for my recall and that was disappointing
2/25/2025
Scott M. VERIFIED CUSTOMER
Thank you Serena for helping us with both of our vehicles.