Chris is phenomenal!!! I always appreciate his care for me and my vehicle! Thank you for your service!!
3/11/2025
Sandra C. VERIFIED CUSTOMER
I was pleased with the oil change I had done there.
3/10/2025
Myrtle J. VERIFIED CUSTOMER
Professional services by Chris and his he Infinity staff!
3/10/2025
Deshelia S. VERIFIED CUSTOMER
Prices for services should be discussed prior to rendering service. Even for diagnostic testing. And if the problem can’t be pinpointed with diagnostic testing completed, there should be no charge for the testing. I don’t know that I’ll be brining my vehicle back to the dealership for any future services. The service prices have steadily increased and there never seem to be enough loaners for people who have to leave their vehicles. I never had these issues in the first few years I brought my car for service.
3/10/2025
Shawn C. VERIFIED CUSTOMER
Good
3/9/2025
Joseph L. VERIFIED CUSTOMER
Great service as usual. Courtesy every time. Thanks
3/9/2025
Terri Lynn. VERIFIED CUSTOMER
I had an appointment to have my vehicle serviced at 8:15 a.m. in the morning and left so that I could spend time with my daughters who were in town for spring break. I called at 11:00 a.m. to check on the status to learn it was not ready, so I went to the dealership to wait. James explained that there were many other customers who were waiting at the dealership to have their vehicles serviced so their’s were serviced first.
While James was very apologetic, I feel this is a poor policy. Why have appointment slots, if the appointment time does not determine when the service is performed, regardless if you are present or not. I waited another hour and a half for my vehicle to be ready.
3/9/2025
Newon A. VERIFIED CUSTOMER
It was great!!¡!!¡
3/7/2025
Gary G. VERIFIED CUSTOMER
Explained every detail in simple terms. Definitely have no complaints. Keep up the good work.
3/7/2025
Robert J. VERIFIED CUSTOMER
I spoke to CHRIS FISCHER late Tuesday about a problem with our INFINITI. It was towed to the dealership Wednesday morning and repaired by Wednesday afternoon. CHRIS was very knowledgeable, professional and thorough explaining the entire process. Bob JOHANSSON, CHAPIN South Carolina
3/6/2025
Tonya H. VERIFIED CUSTOMER
Chris, you are the “best Service Manager” I have encountered! Thank you for educating me on my service plan and getting me back on track! The staff were very nice from scheduling to checking out! When you see customers asking to say hello to Chris before they leave is assurance I’m getting best in class service, relationship is important! Great experience!
3/6/2025
Shanta W. VERIFIED CUSTOMER
My only feedback is the wait time for an oil change and tire rotation. I waited 2 1/2 hours.
3/6/2025
Julie S. VERIFIED CUSTOMER
I love working with Chris. He is awsome!
3/4/2025
Lisa C. VERIFIED CUSTOMER
James is professional and courteous. He was able to get me in and out in a reasonable amount of time.
3/4/2025
Albert B. VERIFIED CUSTOMER
Chris is very competent in his knowledge of the Infinity vehicles and service required.
He is usually spot on for the cause of a problem...
3/4/2025
Tia J. VERIFIED CUSTOMER
Thank you ???????? I’ll be back for the other repairs
3/2/2025
Sedrick C. VERIFIED CUSTOMER
Michael was fantastic!!
3/2/2025
Randy L. VERIFIED CUSTOMER
I don’t appreciate grease stains on the driver’s door panel by the technician. This is the second time that I’ve experienced this.
3/1/2025
Donna H. VERIFIED CUSTOMER
Thanks James Hackworth for being my service technician. He’s very honest and knowledgeable with me.
3/1/2025
Anterio M. VERIFIED CUSTOMER
James did an outstanding job and is very knowledgeable. I will return with any maintenance required for my vehicle.