Very knowledgeable,fast and efficient service all around… it is a pleasure to have this automotive service available to me… 5 Stars.. staff.
2/6/2025
Michael S. VERIFIED CUSTOMER
James is always a pleasure to work with. He explains any item of concern fullly. His personable nature makes any interaction at the service center a pleasant one.
2/6/2025
Elizabeth W. VERIFIED CUSTOMER
Very satisfied with the service, and the time it took to complete the service
2/6/2025
Edward G. VERIFIED CUSTOMER
Mr.Fisher is the best very helpful kind and I will recommend any and everyone to go to **** Smith Infinity for any help that they may need on they vehicle.
2/6/2025
Gregory B. VERIFIED CUSTOMER
Mike is awesome and he made sure my vehicle came back to me in the way I gave it. Truly satisfied with how he handle business.
2/5/2025
Judy H. VERIFIED CUSTOMER
James did a great job. I appreciate his experience and expertise.
2/5/2025
Carl B. VERIFIED CUSTOMER
I always have an outstanding experience at **** Smith Infiniti, thanks to the exceptional service provided by both Chris Fisher and his mechanics. Mr. Fisher is professional, knowledgeable, and goes above and beyond to ensure my concerns were addressed. They provided clear explanations, kept me informed throughout the process, and demonstrated genuine care for customer satisfaction.
The mechanic’s expertise was evident in the quality of work performed on my vehicle. The service was completed efficiently and correctly the first time, giving me confidence in their skill and attention to detail.
Overall, the level of professionalism, communication, and quality service I receive always exceeds my expectations. I highly recommend **** Smith Infiniti for their top-tier customer service and technical expertise!
2/4/2025
Kenneth J. VERIFIED CUSTOMER
Great job!
2/4/2025
Eric W. VERIFIED CUSTOMER
The entire stall has always been professional, welcoming and Kind. Michael always does a great job!
2/4/2025
Christopher F. VERIFIED CUSTOMER
Mr. Fisher. Took time and explain detail about my car being services.
2/2/2025
Victoria B. VERIFIED CUSTOMER
Amazing team as always and always able to fix my automotive needs. Will always highly recommend this dealership.
2/1/2025
Menderes T. VERIFIED CUSTOMER
I recently visited the Columbia Infiniti service center on January 30 for maintenance on my 2012 model car, and I must say I was extremely satisfied with the service I received. A special thank you to Service Advisor James Hackworth and his team for their professionalism and attention to detail. They made the entire process smooth and seamless, ensuring that all my concerns were addressed. I highly recommend their services to anyone in need of car maintenance. Thank you, James and team, for your outstanding support!
1/31/2025
Carlton N. VERIFIED CUSTOMER
Ok
1/30/2025
Emily L. VERIFIED CUSTOMER
Excellent service
1/29/2025
Chris J. VERIFIED CUSTOMER
James was very professional and made sure to address any needs I had
1/29/2025
Marilyn E. VERIFIED CUSTOMER
My drivers side view mirror was broken while at the shop getting an oil change! You can fix this problem then I will satisfied with my service!
1/28/2025
Dennis D. VERIFIED CUSTOMER
Steering wheel cockeyed after alignment -
1/28/2025
Anne J. VERIFIED CUSTOMER
Chris is the primary reason that we purchased our 8th Infiniti today!
1/28/2025
Tammy R. VERIFIED CUSTOMER
Poor customer service… total disregard of answers and questions… worst customer service ever
1/27/2025
Cassandra S. VERIFIED CUSTOMER
James is always a pleasure to work with and makes the process seamless. It's a joy to work with James.