After 4 visits they haven’t quite figured out what is wrong with my car’s door locking system. They replaced the actuator and today did something with the wiring. We will have to see if that takes care of the problem. They are trying to resolve it but it is sporadic and they have been unable to isolate the problem.
2/11/2025
Robert P. VERIFIED CUSTOMER
Service rep and technician were wrong about recommended service of my transmission. Both stated fluid change was due at 30k miles and price was about $300. When I showed them the Nissan USA recommendation for analyzing the fluid to determine when to change it, they acknowledged they can test it and the price increased the $697.
2/11/2025
Timothy O. VERIFIED CUSTOMER
Sure no problem
2/9/2025
Regina R. VERIFIED CUSTOMER
Thank you for the oil change today.
2/9/2025
Xu P. VERIFIED CUSTOMER
The diagnosis of the sunroof problem without fixing cost $160 is ridiculous.
2/8/2025
Syiann R. VERIFIED CUSTOMER
Justin was extremely helpful throughout the whole process, patient and kind. There were a lot of frustration for me due to difficulties of my vehicle and finding a suitable place to get the repairs done, however Justin provided the best service to ensure i was satisfied.
2/8/2025
Daniel M. VERIFIED CUSTOMER
They tried everything they could but couldn’t find anything until it does it again
2/8/2025
James J. VERIFIED CUSTOMER
Justin did a great job in handling our vehicle maintenance quickly and efficiently
2/8/2025
Brenda K. VERIFIED CUSTOMER
None at this time.
2/8/2025
Carol G. VERIFIED CUSTOMER
Excellent service. Nissan representative was very accommodating to my hearing impairment issues. Very much appreciated.
Carol G
2/7/2025
Stefan L. VERIFIED CUSTOMER
Thank you
2/7/2025
Drake R. VERIFIED CUSTOMER
Handled my issue quickly and fairly
2/7/2025
Krystal M. VERIFIED CUSTOMER
Expensive but good
2/6/2025
Paul W. VERIFIED CUSTOMER
I would recommend **** Smith Nissan St. Andrew’s to all my family and friends the customer service was Awesome especially Dave he explained everything about the service and maintenance of my vehicle and I will continue to bring my Nissan to **** Smith at St. Andrew’s.
2/6/2025
Glenda M. VERIFIED CUSTOMER
Job well done!
2/6/2025
Candace M. VERIFIED CUSTOMER
Great job! I got my car back when promised.
2/5/2025
Molet C. VERIFIED CUSTOMER
I called to speak with April who always handles my car care. I was told she was with a customer. When I got there, I was then told April left in June. Now my trust is gone. I went in for an oil change, it really took a long time. After the oil change, I was the notified that I needed an air filter. Was just not comfortable or pleased with the service
2/5/2025
Monique H. VERIFIED CUSTOMER
Dave Lauer was awesome! He was kind and professional! He provided me with updates!
2/4/2025
Rosa W. VERIFIED CUSTOMER
Very good service
2/2/2025
David S. VERIFIED CUSTOMER
Carter was completely professional and offered quick service. I did have an issue with my Nissan’s interior however. When I retuned home I checked the third row seats and noticed dirt and dust on the backs of my seats and cargo tray, I understand that it’s necessary to crawl around the vehicle for some installations but I would appreciate it were cleaned up next time.