I should have declined the $200 diagnostic fee. I had a bad feeling about it but figured it would be a few houndred dollars. A $1530 quote later and I left with an oil change and a diagnostic fee only. $275. Never. Again.
1/25/2025
Christy W. VERIFIED CUSTOMER
He was very helpful and got my car fixed up quick!
1/25/2025
Melissa W. VERIFIED CUSTOMER
I still don't understand why I have to pay for parts when it's under warranty.
1/24/2025
Austin F. VERIFIED CUSTOMER
Carter and Dwayne were awesome! Ty for the help
1/24/2025
Anna W. VERIFIED CUSTOMER
I was very Impress with
Mr. Carter Welsh.
Very Professional.
Keep his Client informed on what is goi g on.
Thank you…..
1/24/2025
Carol M. VERIFIED CUSTOMER
They kept us well informed and service was timely. Thank you.
1/22/2025
Manina S. VERIFIED CUSTOMER
Professional service.
1/22/2025
Iris D. VERIFIED CUSTOMER
I was mostly satisfied but when it came down to me asking what my insurance cover to get fixed. I was told I had to call them myself when I know that Nissan can call them as well.
1/21/2025
Barbara S. VERIFIED CUSTOMER
Extremely satisfied!!
1/21/2025
David G. VERIFIED CUSTOMER
Service Tech, Greg was exceptional. Top notch.
1/21/2025
Tory P. VERIFIED CUSTOMER
Only thing that was puzzling to me was, I got back in my car it wreaked with body odor. I didn’t bring my car in like that, nor do I want it returned to me like that. I was going to walk back in and fuss but didn’t want to embarrass anyone, I knew I would get a survey. I literally had to spray my driver seat 5 times with febreeze and wipe it down and leave my windows cracked to get the smell out. Please don’t let this happen again.
1/19/2025
Willie W. VERIFIED CUSTOMER
Very professional an courteous I really appreciate the concern for the customer and you all willingness to take care of your customers that really ment a lot to me and I will definitely will be returning to this location on Fernandina Road thanks again Nissan
1/19/2025
Bertha S. VERIFIED CUSTOMER
Carter was a pleasure to work with today. He took care of my battery issue
Thank you!!
1/19/2025
Manina S. VERIFIED CUSTOMER
Carter is an awesome employee!
1/19/2025
Ljubisa N. VERIFIED CUSTOMER
Exxon job on the servicewebsite
1/19/2025
Kasey N. VERIFIED CUSTOMER
Great Service!!!
1/18/2025
Anthony W. VERIFIED CUSTOMER
Yes the service was good
1/18/2025
Gregory F. VERIFIED CUSTOMER
Carter was verry professional and knowledgeable and would highly recommend him as well the service department
1/17/2025
Ernest W. VERIFIED CUSTOMER
Carter never fails to be courteous and informed. I appreciate the attention he puts into his work.
1/17/2025
Julia A. VERIFIED CUSTOMER
Very please with the trusting experience at **** Smith!