The team at **** Smith truly cares about me and my vehicle. I trust them with the care of my car.
2/26/2025
Lita M. VERIFIED CUSTOMER
The overall service took a very long time. I was there for almost 3 and 1/2 hours for a simple oil change and tire rotation. Lucas was extremely nice and apologetic about it and I understood that it was out of his hands and that there was a new system in place. However, the new system seems to be lacking in time management and makes the vehicle servicing took longer than necessary. I also believe a service I received last year was flag as an immediate action item, although it has been completed last year at this location. It’s hard to trust what the mechanics are saying are necessary and what is simply being recommended and this makes me distrustful of what is being said.
2/25/2025
Jeffery M. VERIFIED CUSTOMER
Quick and easy service
2/24/2025
Shedrie C. VERIFIED CUSTOMER
Mr. Lucas was the 1st contact walking in for my 1st visit to this location and I will be back. His service and attention was greatly appreciated &spot on with what I needed and wanted.
2/23/2025
Connie S. VERIFIED CUSTOMER
I brought my car there for an estimate. Originally, I was told a few minutes then when was told two hours which ended up 3 hours and nothing was done. I bought my car from there and have gotten all my service there. As of right now, I will not buy another car from there. I was very aggravated and dissatisfied that they could not give me an estimate which is all I wanted. I went to 2 other places and it literally took them 15 minutes to give me a complete estimate. Very dissatisfied with Nissan.
2/23/2025
Joseph N. VERIFIED CUSTOMER
2 hours for an oil change and tire rotation, unacceptable.
2/23/2025
Brian G. VERIFIED CUSTOMER
Maddison handled the situation perfectly and professionally as should be.
2/23/2025
Shelbie F. VERIFIED CUSTOMER
Wait time was extremely to long after being told only an hour and half wait. I waited 3 hours
2/23/2025
John W. VERIFIED CUSTOMER
Madison was terrific!
2/22/2025
Julia J. VERIFIED CUSTOMER
It seemed to take a long time for diagnostics. 9:15 AM to 2:30pm??
2/22/2025
Frank M. VERIFIED CUSTOMER
N/A
2/22/2025
Shirley E. VERIFIED CUSTOMER
I traded my verse in for a Nissan 2025 truck.
2/22/2025
Nancy A. VERIFIED CUSTOMER
Very efficient for those of us on right schedules. Very please with communications via text and on phone. Especially liked payment via online and picking up my car without any wait.
2/21/2025
Joseph E. VERIFIED CUSTOMER
Emily did a great job. She kept me informed on the tyre repair.
2/20/2025
Delfrettia B. VERIFIED CUSTOMER
Madison is always nice and helpful need more people like her
2/20/2025
Marcus F. VERIFIED CUSTOMER
Appreciate the fact that i came in for a recalll service and recieved the multi point inspection free if charge. Will be back for sure
2/20/2025
Wendy B. VERIFIED CUSTOMER
Maddison Uppstrom did an excellent job in keeping me informed during the process of getting my car serviced. Service with a smile.
2/20/2025
Dean H. VERIFIED CUSTOMER
Emily was awesome.
2/19/2025
Jeffery M. VERIFIED CUSTOMER
Best experience yet. All work was done with care in a quick timely fashion.