Maddison was fantastic! Grateful customer service, friendly and explained everything.
2/16/2025
Tammy B. VERIFIED CUSTOMER
I had an appointment at 9:00 am they did tell me they were behind and it would be a couple of hours. After two hours I had to go ask how much longer and they told me it was going to be another hour. When I told them I had to leave they switched technicians and said it would be 15 minutes. They did give me a coupon for free windshield wiper blades to make up for the inconvenience.
2/16/2025
Johnny T. VERIFIED CUSTOMER
Ok
2/13/2025
John G. VERIFIED CUSTOMER
Is Emily Ray the service coordinator? She was approachable, very friendly and focused on my service requests.
2/12/2025
Earl R. VERIFIED CUSTOMER
Very well done
2/12/2025
Jacqui T. VERIFIED CUSTOMER
Emily called like she said she would when our parts got in. Arranged to get car in today and have my husband brought home and someone pick him up when the job was done. She was very kind
2/12/2025
David T. VERIFIED CUSTOMER
Great service!!
2/11/2025
Steve T. VERIFIED CUSTOMER
Very satisfied
2/10/2025
Clarence J. VERIFIED CUSTOMER
Great people great service frome a dealership that makes you feel that really care about there customers
2/9/2025
Brigham W. VERIFIED CUSTOMER
Emily was awesome to work with getting the service done on our rogue!
2/8/2025
Jacqui T. VERIFIED CUSTOMER
Emily was very nice. Took care of everything and kept me informed
2/8/2025
Barbara A. VERIFIED CUSTOMER
Love the **** Smith Service Department. They are the best!
2/8/2025
Caroline J. VERIFIED CUSTOMER
I was being charged for a service that was not completed and an additional charge was added
2/7/2025
Chandler C. VERIFIED CUSTOMER
Completely satisfied!
2/7/2025
Laurie B. VERIFIED CUSTOMER
Emily Ray was courteous and professional as is the norm for your service department.
2/7/2025
Victoria R. VERIFIED CUSTOMER
Emily did an excellent job and went above and beyond to help us throughout this experience. She answered all of my questions about the vehicle and the services provide and helped me to select a new set of tires that were suitable for the murano. She worked with us to arrange pick up and drop off dates for the vehicle that worked around our busy schedule and helped get my vehicle back to me quickly. I really appreciate all of her help!
2/5/2025
Charles L. VERIFIED CUSTOMER
Maddison was excellent. Very knowledgeable and professional.
Thanks
2/5/2025
Sharon S. VERIFIED CUSTOMER
They didn't run my car through carwash
2/2/2025
Lawrence D. VERIFIED CUSTOMER
Emily was personable and efficient. Good job!
1/30/2025
Nicholas K. VERIFIED CUSTOMER
I appreciate Emily’s efforts and communication with the service on my vehicle.