They didn’t diagnose the car and let me know if I need to fix anything, and also they didn’t reset the car computer I’m still having the maintenance required message
3/2/2025
Michelle K. VERIFIED CUSTOMER
Ameir was exceptional. Excellent customer service .always has a great attitude. And always finds a way to help you out .
3/2/2025
Jessica L. VERIFIED CUSTOMER
Sal and the entire team were fabulous.
3/2/2025
Mona L. VERIFIED CUSTOMER
My service was excellent. Mr Guadencio Chavez was very professional and attentive. He kept me informed about my 4runner. He answered all my questions. I would definitely recommend getting a Toyota.
3/2/2025
Cynthia S. VERIFIED CUSTOMER
my very first time here and I am happy with how the employees attended me also with how my vehicle was serviced. Thank you!
3/2/2025
Theresa P. VERIFIED CUSTOMER
Very pleased with the service given by Keith on my car.
3/2/2025
Allison G. VERIFIED CUSTOMER
Thank you!
3/2/2025
Brenda S. VERIFIED CUSTOMER
Great service and staff.
3/2/2025
Joanne V. VERIFIED CUSTOMER
I always have a great experience with service at Oak Lawn Toyota!
They are the best!
3/1/2025
Marjorie H. VERIFIED CUSTOMER
Had an oil change and cabin filter was do to change that was a little pricey and a tire leak ; so a patch sealed the problem hopefully. Guadencio was very informative an courtesy and did the work in a reasonable time
3/1/2025
Joan S. VERIFIED CUSTOMER
Sal is always so helpful and friendly, that’s wi always see him for my services. I always tell my family to see him also for their services.
3/1/2025
Patricia K. VERIFIED CUSTOMER
I was very happy with the service I received. My questions were answered. I was kept apprised of what was going on with my car.Very good customer service by Joe!!
3/1/2025
Bertha S. VERIFIED CUSTOMER
Thanks for the nice service person I had from the time I dropped off the car and when I came back to picked it up very nice
3/1/2025
Valerie W. VERIFIED CUSTOMER
Amir was professional, knowledgeable and helpful.
3/1/2025
Joe M. VERIFIED CUSTOMER
Excellent service and on time! Highly recommend
3/1/2025
Charles S. VERIFIED CUSTOMER
The service team at Toyota is the greatest, especially Joe Cassello.thanks again Service Team ????
2/28/2025
Brian I. VERIFIED CUSTOMER
Very professional, honest, quick communication and timely deliverance of vehicle.
2/28/2025
Latonya Burnam. VERIFIED CUSTOMER
Amir was very helpful and explained concerns about car very well. He’s very professional, polite and very well organized. From start to finish he explained everything step by step. He explained why a tire rotation is important so I agreed to a tire rotation. The mechanic went above and beyond to make sure care is safe and included recommendations for safety. I liked that because there could be hidden concerns only a mechanic would know. Previous oil changes from other locations were just oil change. This is my best oil change experience because I felt like Toyota auto repair in oak lawn really cares. They repaired my car over the summer. The car smoked and didn’t come on. I thought the car was in drive able, but they fixed car and it drives well. I’m so grateful for Toyota of oak lawn and the staff. The checkout and cashier was very helpful and kind. The waiting area was neat and clean, the women room clean. Everything was beautiful. Everyone was kind, helpful and polite. Thank you.
2/28/2025
Julie F. VERIFIED CUSTOMER
Amir was very helpful as well as professional.
2/28/2025
Joel M. VERIFIED CUSTOMER
Mr. Mims did an excellent job taking care of my car and he answered every question completely and competently.