Keith is an outstanding representative. He always gives me honest and truthful information about my vehicle and advises me well.
2/27/2025
Linda A. VERIFIED CUSTOMER
I was scheduled for 7am and arrived at 6:55am. There were 5 cars ahead of me. I then waited almost 20 minutes to speak to a Representative. I think that it is important to schedule only what you can handle within the allocated time frame. The Representatives did their best to get me out of the Service Department in a timely manner, so I could go babysit my grandchildren.
2/27/2025
Jamie K. VERIFIED CUSTOMER
I sat there for 2.5hrs waiting for an oil change and a tire rotation. I was told upon my arrival it would be approximately an 1.5hr wait, I watched people arrive for the same reason about an hour after myself and leave way before I did. Make that make sense. My tires were never rotated, I know this because of the 2 scratched rims on the passenger side of my car are still on the passenger side of my car. No updates were provided at all during my 2.5hr wait definitely will never be returning here again
2/27/2025
Lawrence K. VERIFIED CUSTOMER
Go Pack Go
2/27/2025
Ronald G. VERIFIED CUSTOMER
Service mechanic did not perform service correctly, checked tires, brakes and cabin air filter. As I was watching the service being performed the mechanic lowered car and did not perform the main reason I was their for , an oil change, after I questioned him he stated that he didn’t then he lifted the car and performed the oil change. I have been a loyal customer for 23 years and always gave a 5 star review, sorry to say this was a 1 star or less
2/27/2025
George R. VERIFIED CUSTOMER
Polite and aware of what’s going on
2/26/2025
Mohamed F. VERIFIED CUSTOMER
Took too long
2/26/2025
Connie B. VERIFIED CUSTOMER
I AM SATISFIED, but I have one question concerning the volume on the navigation system. I did as instructed, but the voice volume is still low.