They didn't say anything about the car when I picked up my car. I just wanted to know that it was any problems or not. And they didn't wash my car as the other dealer did.
I was disappointed.
3/29/2016
Victor V. VERIFIED CUSTOMER
Professional and courteous staff advisor Hong Ly very thorough on work that would be done and reviewed work that was performed upon pick up of vehicle thank you for the awesome service and experience I will continue to bring my vehicle here for all and future services thank you Hong.
3/29/2016
Wharren C. VERIFIED CUSTOMER
Hong Ly was very professional, respectful, courteous and nice. She explained to me what my car needed and she was very clear. Would love doing business with her again.
3/29/2016
Gabriel D. VERIFIED CUSTOMER
Keep it up.
3/29/2016
Hai V. VERIFIED CUSTOMER
I came at 3:50 pm on Monday 3/28/16. Nobody was waiting. The guy who helped me took more than 30 mins to just sign me in. When helping me, he left his desk and went talking to another guy for 10 mins. Then he came back said he sorry. And took another 15 mins to sign me in while talking on his cellphone. Even I told him that my wife and my 6 yrs old daughter waiting outside, he didn't care. I feel he didn't care about my business. I left at 4:36pm. Bad experience!
3/29/2016
Tom B. VERIFIED CUSTOMER
Friendly
3/29/2016
Greg D. VERIFIED CUSTOMER
Yes great service
3/29/2016
Mark S. VERIFIED CUSTOMER
Hong Ly and Lisa Rincon are the best!
3/29/2016
Phong H. VERIFIED CUSTOMER
Piercey toyota is good place I thought when my car had problems .especially I don't have to waiting for longtime for wite up the r.o.Hong. ly is a good advisor aldo .that she helping me to answer any questions about my car which one I don't know about it...any way I will come back for service and will see her...thank alot for take care good my car from piercey toyota . ..I strongly recommend my family car come to piercey toyota for service .
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3/28/2016
Syed A. VERIFIED CUSTOMER
Great customer service
3/28/2016
David E. VERIFIED CUSTOMER
Overall a great experience considering I didn't have an appointment.
3/28/2016
Guoping C. VERIFIED CUSTOMER
The voice mail told me to pick up the car before 6:30. but it actually closed at 6. I left all the keys with my car key. so I am not able to enter my house. I borrow a ladder from my neighbor to climb to the yard but my palm is badly injured during climbing. the next day I went to pick up my car but they did not give me a report and comment on the car condition.
3/28/2016
Aida V. VERIFIED CUSTOMER
Dexter was always very attentive and friendly.
Thanks Dexter for always taking care of me and my baby "Camry" - Happy Easter !
3/28/2016
Lan V. VERIFIED CUSTOMER
Ed is great! He's helped me before and he's always been very professional and thorough. Thank you Ed!
3/28/2016
Ekman T. VERIFIED CUSTOMER
Brian Woods was courteous and helpful.
3/28/2016
Josline M. VERIFIED CUSTOMER
Phillip was really nice and helpfu! I was very happy with the services provided.