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Real Reviews from VERIFIED CUSTOMERS
Annleasa L. VERIFIED CUSTOMER
I have already traded it in, and was taken very good care of during the sale
5/16/2024
Julia M. VERIFIED CUSTOMER
Service was great and enjoyed waiting area with beverages. Truck was ready as promised. Even washed my truck
5/16/2024
Paula L. VERIFIED CUSTOMER
Great experience
5/15/2024
Carolyn R. VERIFIED CUSTOMER
I appreciate the service, car wash, and the nice waiting area.
5/15/2024
Karen A. VERIFIED CUSTOMER
My Service Representative Skylar was wonderful. The unsatisfactory part was the long wait…..
5/15/2024
Cassandra H. VERIFIED CUSTOMER
I arrived at 1300 for my appointment at 1315. I never received updates. I went to talk to Jason at 1530. I said , "my daughter gets out of school in 16 minutes. Do you know how long it will be. He tells me another hour. I said, "I can't do that. I need to get my daughter from school. I never received my oil change. I had to call back to find out if I got my oil change because I thought I did I thought that the procedures they do not complete the engine thing. I left work early from work to sit in the waiting room for two hours and 45 minutes. This is unacceptable and the worst service I've ever received from your company. The last three times I have gone there for services on my car. The communication has been very poor and there's always an issue.. I was told that the manager Chris was going to call me back today and did not return my call. If you guys were short staffed today, you should've let me know at the beginning of my appointment, but nothing was communicated. I waited for two hours and 45 minutes. This is a very big disappointment and I'm not happy at all.
5/15/2024
Ricardo T. VERIFIED CUSTOMER
Thank you Syliva and Jason great service experience. Jason you are the best at what you do and keeps me coming back and I will buy from this dealership. Syliva thank you for always smiling and greeting the customers Ricardo Rick Torrez
5/15/2024
Patrick S. VERIFIED CUSTOMER
A little sticker shock on the total cost of repairs
5/15/2024
Tyrone C. VERIFIED CUSTOMER
Jason is a excellent and professional representative always gives good advice I appreciate his service thanks again Jason keep up the great job
5/15/2024
Miguel M. VERIFIED CUSTOMER
Good service, ready when it was promised. Kept us aware of when it was ready.
5/15/2024
Graciela B. VERIFIED CUSTOMER
Excellent customer service
5/12/2024
Graciela B. VERIFIED CUSTOMER
Excellent customer service.
5/12/2024
Ramon V. VERIFIED CUSTOMER
friendly staff , fast service and cleanliness of the facility especially the restroom
5/12/2024
Bernard E. VERIFIED CUSTOMER
Three hours for an oil change tire rotation that was scheduled weeks in advance. Extremely unhappy
5/12/2024
Paula C. VERIFIED CUSTOMER
I’m very excited to see the beautiful new paint on my Highlander
5/12/2024
Stacie C. VERIFIED CUSTOMER
Skyler is always amazing!
5/11/2024
Julie S. VERIFIED CUSTOMER
Jason is very experienced and helpful. Yeah Jason!
5/11/2024
Bonnie P. VERIFIED CUSTOMER
So impressed that the woman who greeted me when in drove into the service line knew who I was without my telling her and Jessie remembered me and had my paperwork ready to go. Felt very important to them. Brakes were done quickly. I had stopped using your repair service after a previous problem but you have definitely regained my business. Great job!
5/11/2024
Barbara S. VERIFIED CUSTOMER
Tony is always friendly and knowledgeable about the service our 2019 Toyota 4Runner needs .
5/11/2024
Norman M. VERIFIED CUSTOMER
Your Tech and Mechanics performed an excellent job with their service
5/11/2024