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Real Reviews from VERIFIED CUSTOMERS
Martin C. VERIFIED CUSTOMER
He was very informative and nice to me I give him six out a five stars
8/5/2017
Michelle L. VERIFIED CUSTOMER
Great smile. Kept us informed. Got us out on time with a washed car.
8/5/2017
Blanca M. VERIFIED CUSTOMER
She was a wonderful help..answered all my questions..
8/5/2017
Sarah M. VERIFIED CUSTOMER
Jarrod is an amazing accet to Gosch Toyota. He always goes above and beyond to help me. He is friendly, curtious amd just a great person to deal with.
8/5/2017
William D. VERIFIED CUSTOMER
Great Service!
8/5/2017
Nancy A. VERIFIED CUSTOMER
Herod is a kind young man & has patients.
8/5/2017
Gabriel M. VERIFIED CUSTOMER
Teleka was awesome! I will be back for service because of her! She rocks!
8/5/2017
Pamela W. VERIFIED CUSTOMER
I had called ahead of time where Service agent wasn't prompt about calling back, in fact it took two days and then we ended up playing phone tag. So I just showed up AFTER calling Temecula and Gosch Toyota asking specifically for a price on the service needed. I had already got all of it checked by a Toyota specialist and knew exactly what the issue was and what it would cost for parts and labor so I checked that at both local Toyotas (Temecula quoted 1580 and Gosch 1459 (approx) so I came to Gosch) I paid the 115 to have it again checked knowing it would go onto the service that I wanted done for the price quoted from another agent there - then it took a long time to find out they bumped same service up to $2400! Not cool. I was prepared to pay what was quoted within a few bucks so he then tells me he can do it for 1900 - again why would I do that I have two other quotes 1290 and 1580 for the exact repairs. Gosch did NOT keep to their quote and I will NEVER trust them to do work on any of my three Toyotas again. If I can't trust my repair folks, then I don't do business with them AND for sure wouldn't buy a new Toyota from them either. I don't like bate and switch pricing and I had brought up to other services I was interested in my car in which he did not handle or quote as he said he would. NOT happy with Gosch - no wonder they have such a bad YELP rating.
8/4/2017
Moira B. VERIFIED CUSTOMER
Jarrod was very helpful and explained all the recommendations and why. This was much appreciated! Excellent service!!!
8/4/2017
Pamela H. VERIFIED CUSTOMER
Teleka greeted me with a smile and helped me understand the process since this was my first time visiting the Gosch Toyota service department. She explained the issues with my car clearly and helped me understand what needed to be done. She is a great asset to your company.
8/4/2017
Janet A. VERIFIED CUSTOMER
Good job!
8/4/2017
Anne P. VERIFIED CUSTOMER
Ruben was very helpful... After leaving I read my paper work to find out that AAA customers are given 10% discount. I called to ask for this after reading the 4 pages off paper work and was told I couldn't have it. I would have to wait until next time. Unfortunately I'm moving out of state. This was an unexpected repair at an unfortunate time... Just don't understand why I want notified of this discount... ?
8/4/2017
Rose Anne. VERIFIED CUSTOMER
Very pleased with all the patience care and attention. Well done.
8/4/2017
Jeff R. VERIFIED CUSTOMER
Courtesy Shuttle Driver Ariel was a big help in getting me home in a timely manner and Ruben was very professional and helpful as well. Impressed!
8/4/2017
Gregory C. VERIFIED CUSTOMER
Jarrod was very courteous, professional and helpful. He did a great job.
8/4/2017
Patty H. VERIFIED CUSTOMER
Jarrod took of me today even though teleka was my service advisor it was 20 minutes after when i promised my car he found the reason and took care of it and got me on my way
8/4/2017
Gail F. VERIFIED CUSTOMER
Noise in my car gradually getting louder Told Toyota that at last work completed
8/4/2017
Wayne O. VERIFIED CUSTOMER
Super service, nice waiting area, Teleka is great.
8/3/2017
Joyce T. VERIFIED CUSTOMER
Jarrod was very helpful. He took care of my low tire problem and kept me informed on the status of the repair of the tire. He was very polite and kind.
8/3/2017
Luis L. VERIFIED CUSTOMER
Jarrod is top notch always on it and knows how to treat people well I will definitely only deal with him for all my toyota needs
8/3/2017