Inside of door jamb and drivers side arm rest and door handle had grease on them. Did not apply afternnon discount when it was written on appointment confirmation. Ran my credit card and thwn had to issue credit back on my card. Took a extra 15 minutes to check out due to this!
4/27/2017
Cecile P. VERIFIED CUSTOMER
Sydney was very knowledgeable about my car problem and explained thoroughly all the questions I threw at her!
4/27/2017
Eric A. VERIFIED CUSTOMER
I was scheduled to have a warranty update (sticky Dashboard) on Thursday (4/27) and I was called to reschedule because the part is not in. But, I was there on Friday (4/21) as he was told they had it in stock and they could replace. And, now I'm told I'll have to wait for 2 months. I'm not happy.
4/27/2017
Michael K. VERIFIED CUSTOMER
Job well done
4/27/2017
Michelle R. VERIFIED CUSTOMER
Thank you to your Customer Service Writer Paulo Viet for being polite and to all for the speedy service.
Sincerely thank you..
4/27/2017
Diane P. VERIFIED CUSTOMER
It seems That the service reps had a difficult time getting the men to pull the cars to the front of service fir pick up. It didn't happen with me but I heard/saw service reps rolling their eyes, shaking heads that they had called repeatedly to pull the completed serviced cars around fir the owner to pick up.
Also Ruben suggested I get 4 new tires because mine were dangerous to drive. So I did.he never mentioned us they would be balanced and aligned. I had to track him down and talk to another rep to find this out.?I did tell him I was in a hurry but he should have offered it to me. Would never recommend someone buy 4 tires without alignment/balance. Hemet wS a disappointment..
4/27/2017
Fernando T. VERIFIED CUSTOMER
great service,thanks!
4/27/2017
Mark W. VERIFIED CUSTOMER
Gabrielle Hursey represents Gosch Toyota in an outstanding manner. She is knowledgeable and business-like, and all the while friendly and personable, in carrying out expeditiously great customer service. She is a credit to your fine company.
4/26/2017
Julian D. VERIFIED CUSTOMER
Nice service very nice
4/26/2017
Terry S. VERIFIED CUSTOMER
Everyone who helped me today was friendly, professional and efficient.
4/26/2017
Jonas L. VERIFIED CUSTOMER
Great Service!!
4/26/2017
Kerolos H. VERIFIED CUSTOMER
It was very good service
4/26/2017
Carol S. VERIFIED CUSTOMER
Jacob was awesome!!!
4/26/2017
Habibur B. VERIFIED CUSTOMER
Excellent customer service by Jacob
4/25/2017
Josh E. VERIFIED CUSTOMER
Jacob was amazing, very knowledgeable and got me in and out really fast.
4/25/2017
Federico B. VERIFIED CUSTOMER
Thank for Tour service
4/25/2017
Zachary V. VERIFIED CUSTOMER
Steve was nothing but professional!! Highly recommend seeing him every time you go in for service!! Thanks again for everything!
4/23/2017
Randy/ Laurie. VERIFIED CUSTOMER
We asked Paulo to get us out early and he did. One hour sooner than the estimated time of completion. You are the best. Thank you...Randy and Laurie