Mr. Vlet exhibited excellent Customer Service that I sincerely appreciate.
4/9/2017
Victoria F. VERIFIED CUSTOMER
Excellent friendly service.
4/9/2017
David F. VERIFIED CUSTOMER
Steve was very friendly and helpful. The service was fast too.
4/8/2017
Maurine F. VERIFIED CUSTOMER
Glad the door panel will be replaced free of charge as promised.
4/8/2017
Eduardo S. VERIFIED CUSTOMER
I actually had the best service I ever had with Toyota I got the help I needed and got everything explained ..
4/8/2017
Melissa M. VERIFIED CUSTOMER
Gabby was awesome. I went in because my check engine light had come on. They couldn't get me in that day but I made an appt. I went in and it was thought that the gas cap had caused the error but when I had gone in to make the appt she checked the cap and said it the light didn't go off to keep the appt. They diagnosed as the as the gas ca when I went in. They reset the error and she told me if it came back on to just bring it back and they'd replace the cap. I understand that since the car is new that it is under warranty but I was impressed at the effiency and offer to correct the problem if it occured again.
4/8/2017
Daniel O. VERIFIED CUSTOMER
Great job
4/8/2017
Bonnie W. VERIFIED CUSTOMER
I am very satisfied with his service, thank you.
4/8/2017
Daisy G. VERIFIED CUSTOMER
We Love her service and we Will be back to experience it again.????
4/8/2017
Carlos N. VERIFIED CUSTOMER
I always go with Stephanie Y. Great, friendly advisor. Knowledgeable and helpful throughout everything. Makes you feel your car is in good hands. Thank you for another great experience.
4/8/2017
Stephen K. VERIFIED CUSTOMER
Stephanie Yenigues is a great employee and she was very honest! I like that when it comes to customer service.
4/8/2017
Araphine A. VERIFIED CUSTOMER
Costuner service was very awesome . Made me feel very comfortable abd took care of my car!!
4/8/2017
Tony L. VERIFIED CUSTOMER
Glad to see Paulo Vlet taking care of our Avalon!
4/8/2017
Brian M. VERIFIED CUSTOMER
Steve Rivera took very good card of me today, it is what i would expect of a quality service center. It reminds me of the service i received with my BMW. I was informed and kept up to date on the progress of my service visit. The waiting area was also clean and supplied coffee and dounts. Thank You for a pleasurable visit.
4/8/2017
Fran N. VERIFIED CUSTOMER
Ruben is an excellent service rep. Because of his recommendations, he saved me hundreds in auto repairs. He also has a good personality and made me feel welcome to Gosch Toyota.
4/7/2017
Sharleen D. VERIFIED CUSTOMER
Ruben listened to my concerns and addressed them to my complete satisfaction. He explained the service performed and the follow-up actions he would take regarding the air-flow dit patterns on the doors. Rather than just tell me that my car' so interior noise while traveling is "normal", Ruben was able to tell me, yes, there is a higher level of noise than you would expect. And he went on to explain about the change in tire size that contributes to the noise level. I greatly appreciated his personal level of service.
4/7/2017
Greg D. VERIFIED CUSTOMER
Add a car wash to service. It makes customers feel appreciated.