Super helpful and very friendly. I'm happy with my experience.
4/5/2017
Carlos W. VERIFIED CUSTOMER
Good communication
4/5/2017
Jane B. VERIFIED CUSTOMER
Great. So helpful
4/5/2017
Ronalito L. VERIFIED CUSTOMER
This is not the first time I was told the tire pressure on my car was at factory spec. I measured the tire pressure with my gauge before leaving Gosch and in front of the service advisor. The pressure was 4 psi lower than what the service receipt indicated. The service advisor's comment was " your tire pressure gauge might not be accurate". I went and bought another gauge and the reading was the same as my old gauge. I would rather be told that the tire pressure weren not check instead of telling me they were check even though they were not.
4/5/2017
Marcella E. VERIFIED CUSTOMER
He did a good job.
4/4/2017
Armando S. VERIFIED CUSTOMER
great customer service
4/4/2017
Derek C. VERIFIED CUSTOMER
My wife and myself in the past purchased a vehicle from Temecula valley Toyota. I decided to try Gosch and purchased our vehicle in November of 2016. I & my wife are pleased with the vehicle. Today, I had an appointment at 7:30 a.m. I arrived at 7:15 a.m. I was the only vehicle present and when I went to the waiting room there was only one other person inside the waiting area. I waited until 9:45 a.m.(2 1/2 Hrs.) for the 5,000 mile service. My vehicle did not require an oil change,only every 10,000 miles. The tires were rotated, fluids checked, and the car was washed. However; no one vacuumed the vehicle. AT TEMECULA TOYOTA the complimentary wash also included vacuuming. I just felt that 2 1/2 Hrs. was too long to wait. Therefore; for future service I may take my vehicle to Temecula valley Toyota, since the most I've ever waited there 1- 1 1/2 hrs.
Sincerely yours,
Derek C
4/4/2017
Sherry K. VERIFIED CUSTOMER
All in all it was a delightful experience. Although I was a little surprised that they did didn't vacuum my floor mats. I couldn't ask for a nicer guy than Jacob
Sherry K
4/4/2017
Allison V. VERIFIED CUSTOMER
Thank you for outstanding service. Look forward to returning for future services
4/3/2017
Jose J. VERIFIED CUSTOMER
Steve Rivera always has excellent customer services.
4/2/2017
Rosalba G. VERIFIED CUSTOMER
Great customer service
4/2/2017
Kirk Y. VERIFIED CUSTOMER
Everyone is super friendly as always!
4/2/2017
Raquel R. VERIFIED CUSTOMER
Gabby was super helpful
4/2/2017
Myrna R. VERIFIED CUSTOMER
Met me right as I drove up.
Quickly worked through paper work
Went over process with me
Gave a timeline for work
Explained what was done and set timeline for next service.
Car ready earlier than expected
4/1/2017
Randy W. VERIFIED CUSTOMER
None at this time thank you.
4/1/2017
John B. VERIFIED CUSTOMER
Steve was a great service advisor. Was a pleasure having him as my advisor. He deserves an "A".
4/1/2017
Peter O. VERIFIED CUSTOMER
She was very thorough and very helpful:)
4/1/2017
Manuel S. VERIFIED CUSTOMER
Ruben was great to work with. We're working on a warranty issue that I hope we can figure out quickly. Lastly, my name is Emmanuel not Manuel. Thank you!
4/1/2017
Ilene E. VERIFIED CUSTOMER
I would love to. Thank you.
4/1/2017
Joel O. VERIFIED CUSTOMER
I Was satisfied with the service nd didnt take that much time..