Toyota of Hemet Auto Repair Service Center

Steve did an amazing job once again! Great customer service and he really tries hard to make sure we are satisfied with our experience at Toyota. I will keep coming back here. Once again, GREAT customer service!

Daron is most helpful and very upbeat. Love coming in for he covers everything and remembers things that need to be done from before. Love the guy

Service representative was polite prompt and professional. Same for the shuttle drivers. Everything was clearly explained and it made the job of car maintenance effortless!

Gosch Toyota Service, Service tech broke a bolt off . I realize the oil filter is hard to get to on my 2003 Highlander especially when the engine is hot. And I also realize by removing four bolts on the front lower fairing makes it more excess able to change the filter. The service tech told me it, (the bolt) broke while he was trying to untighten the bolt from the fairing. I not buying that story. Why ? because after I received my Highlander after the car wash I did and inspection. As usual, and it happens every time I get an oil change, the vacuum line (VSC) is disconnected from the air inlet filter housing. And as usual I check to see if the four fairing bolts are install and they were not. When I inquired about where are the bolts, It is then I was told the bolt broke. In my opinion you have a very dishonest service tech under the car. I took the Highland home, drill out the broken bolt. It's something the service tech should have told me (disclosed of) what happen before I discovered it myself upon my own inspection. If I was to give you a rating . . . . including the serviceman that worked on the car . . . . . I give you a -5 rating. Your man is a liar, covers up his mistakes. And I should have NOT had to drill out the broken bolt myself and replace it. You sure have a high turn over rate when it comes to the man in the pits. I've been a Loyal Customer for many years. Where is your loyalty? Sincerely, WILLIAM P

Tony is amazing! Love working with him and the whole Gosch auto group!

I was extremely satisfied with the way we were attended to. Great customer service!

Very friendly and efficient

Darron is the best. I'll go to no one else.

Thank You for servicing my 2008 Camry. ILt was time and money well spent. It is always a good feelilng to know my car is well cared for and the service is done properly. Thanks again JERRY S

stephanie did a great job helping me with my car she was great!

Stephanie was awesome! She was very helpful, cheerful, and all around great! She made our visit quick and easy! Extremely happy with her customer service skills and professionalism.

Amazing dervice and the shittle wait time approved tremendously. My service provider in my shuttle drivers were a pleasure, and I look forward to getting my vehicle serviced again

Good job by the service people today. Fast and easy! My truck was washed as well, thanks again!

As soon as I walked in the service writer Stephanie Yenigues helped me immediately, explaining her answers to my questions. The work was done in a satisfactory time and I am sure the work was quality as befits the organization.

Service was great in and out fast .

Thank you for excellent service today.

Anthony in Toyota was my rep. He was super.professional and very knowledgeable about my 97Rav4. He knew which tech to assign the work since it concerned a distributor problem. Got it in and out quickly. What I also appreciated greatly was the ride home and then getting picked up the next day to pay my bill and get my car back. I knew it would cost more going to a dealer But I knew Gosch would be reliable, especially since I am a snowbird here.

You guys are great good job.

Stephanie was very courteous. She also took the time out to explain the details of the services that would be provided.

Nice new facility. Most employees were very nice and helpful. One salesman was a bit pushy but good natured.